Hey there.
I see there on ebay, a seller with good reputation called "lotusdechine2006" who's known to sell all those china scopes from Hongkong.
I actually bought my Hantek there years ago.
But since the thing didn't have any defects so far, I never had to deal with support, either from that seller, or with a chinese oscilloscope maker of moderate to good reputation, product wise.
Now I've been annoyed multiple times by only having 2 channels and low memory depth, so I've decided to upgrade, or more precisely, to get one of the lower (but not lowest) new style Rigol scopes, with ultravision blah and 4 channels.
The mentioned ebay seller sells those for a good price. Buying from usual electronic sellers in Germany, it would cost ~ 27% or almost 150 EUR more than with the honkong guy.
(Note, as stated by the guy, there will be no extra cost like customs, since they are sending it from Honkong to London, then further into europe - apparently there are special rules. I didn't pay customs back then for the other scope either.)
So now I'm hesitating, this is some more dough than for my hantek back then.
Does anyone here have experience with support from the seller or/and Rigol ?
Does Rigol have a support base in Europe, or would I have to send defective gear to China? Which would be quite expensive I imagine.
- regards