The Artek Manuel's I ordered through eBay arrived okay. I contacted the seller through eBay and asked about my purchases on the website, she said her husband never trained her on that, but she is filling orders from eBay.
If any of you frequent other electronics forums, you should probably post letting people know not to purchase Artek manuals through their website, you will not receive the order. Purchase them from eBay instead. If they list a manual on their website and are not selling it on eBay, I would contact them through the contact seller form, and ask if they can List It. I was not advised to do that, but it seems like a reasonable approach.
I did not get a refund for the manuals purchase through the website, but don't plan to pursue it. I'm just happy the wife is continuing to sell their manuals, and do not want to add to her stress level.