Installation of, and using of ARRAY 3710A/11A Software under Windows 7 x32 or x64 OS:
Also applies to ATTEN, etc. versions of the 3710A/11A Electronic Load software, and documentation listed below in Note 2.
1. Right click on 'Setup.exe', select 'Properties', '[Compatibility]', Check (x) 'Run This program in compatibility mode for:', select 'Windows XP (Service Pack 2)'*, [Apply], '[OK]'. Note: * DO NOT select 'XP (Service Pack 3)'.
2. Right click on 'Setup.exe' and select 'Run as administrator', and continue with the installation.
Note 1: If this software had previously been installed in Windows 7 without following the above procedure, un-install it fully by also cleaning the Registry either by using an Un-Install App. (preferred), or using Windows un-install function followed by using the file/registry cleaner of CCleaner.exe (freeware, available at:
www.piriform.com), and then re-install as detailed above.
Note 2: The most current 3710A/11A Documentation and Software is available at:
http://www.array.sh/yqxzcnE.htm Under: 371X Series DC electronic loads. Use of the following is suitable for use with all of the different 3710A/11A OEM versions as the original design/build was by ARRAY.
3710/11A User's Manual, version 3.0, dated Dec. 2013
3710A Eload Software, version 3.3, dated Aug. 2011
3711A Eload Software, version 3.3, dated Aug. 2011
3710/11A DISCHARGE Software (for Battery Analysis), Version 2.0, dated May 2005
3710A/11A Calibration procedure, version 2.0, dated Dec. 2013
3710A/11A Communication Protocol for PC, version 2.0, dated Dec. 2013
3312 USB Adapter Drivers. Go to bottom of page under: Others, 3312 DRIVER.
* The ARRAY software is considered by some to be buggy, although once you become familiar with it's intended purposes and limitations it's quite acceptable.
Note 3: The ARRAY 3312 USB Adapter with cables is available for a little less than $34 with 2 day USPS shipping at:
http://www.mortoncontrols.com/index.php/labequip/accessories/3312.html