Is there a place on the Fluke website to view the dates when equipment is discontinued or out of production?
Or a place where I can view if I registered my Fluke 189?
The warranty says they will honor the repairs for up to 7 years after they discontinue a product, but I have no idea when my multimeter was discontinued or if I registered my purchase.
I called into the Fluke to ask. They said the unit was in warranty, so I sent it in for repair.
Then, someone from Fluke emailed me and said the tech has the final determination of warranty status, and the unit was out of warranty.
I asked why I was told incorrectly the first time, and they didn't answer the question and told me to show proof of purchase within the last 10 years. When I asked again, they said the person on the phone made a mistake.
I asked when the Fluke 189 was discontinued, and have not heard back yet.