I just "concluded" my final (first
and last) dealing with tester.co.uk / Pass Ltd. That was a horrific experience - and I'm surprised they are still in business if my experience is in any way representative!
I do not want others to be cheated - so I'll post my experience here even though it's an old thread:
I bought an Applent AT4808 from PASS Ltd based on the information on their website (which was more or less copied from the manufacturers). It stated sampling "Speed: Fast: 100ms/channel". So I spent quite some time making useless measurements, testing, and corresponding with Applent. It turns out that the 100ms/channel does not turn out as 10hz sampling as it should - but more like 0.2hz (or 5000ms/channel). When logging, the AT4808 does write 1 value/ch*s - but seemingly it only updates the measurements every 5 seconds
!!! Anyways, definitely not to specs - and totally unusable in my application. Applent seemed totally ignorant, so I took it up with PASS Ltd. support. Although I'm always a bit disappointed when people have no experience with what they are selling, it did not come as a surprise. At least they took it up with Applent, who promised to solve the problem with a new firmware. That never happened. So although it took me two months to finally realise this, I asked for a full refund: The equipment was sold with falsely advertised specs. But PASS Ltd turned this down categorically. In my world that is "fraud" (although, admittedly I'm uncertain if this would be the correct term in the legal system). Anyways, PASS Ltd.'s "solution" was to change the specs on their website (actually, they are /still/ not correct) and claim that the equipment is OK. I'm not sure if they actually believe this (I sincerely hope not)... But in any case I think is really lousy business ethics. Basically I was cheated - and not being in UK, I'm not sure I'll have the energy to take legal action. :-(
I can't imagine why they would think it's good business in the long run to cheat customers. And I'm really puzzled that they intend to continue keep selling this specific Chinese "equipment" after this ordeal! (They have of course also not published my submitted review - which is a pitty for other potential victims/customers)
But in any case: Don't be naive like me: PASS Ltd. does /not/ have knowledge of the equipment they sell and will NOT support you when they sell you non-working stuff.
So if you are smart: Take your business elsewhere!!!!