I intend to buy such a power supply, maybe someone who bought it recently could confirm or not that it is fixed in the mean time?
I will be checking mine out when it arrives. But the ship notice for my DSO4054 also includes a ship date of 2014-05-02 for the DP832. Looks like the DM3068 is also 2014-05-02.
Maybe they are reworking the DP832 again. Or TEquipment just has stock issues.
Snap!
I've got a DP832 and a DM3068E on order with TEquipment with an estimated shipping date of 2014-05-06! I placed my order on 2014-02-28 and only a couple of days before could swear both were in stock.
Oh well, I've checked other Rigol suppliers both closer to home and China, but none of them have any real stock either.
My problem is I paid paypal to make things easier for us. But it just means my cash is in TEquipments pockets until despatch, whereas if I paid with credit card then the charge would be authorised but not taken until despatch.
Having worked in telephone sales/accounting for a small company, I can tell you there was never a deliberate policy, but people who only paid deposits or cash on delivery got the goods quicker than anyone who paid upfront and left us to it without nagging us. Anyone who paid bank transfer or charge card in full - welcome to the back of the queue (paypal didn't exist then).
So, I feel this will put me at the back of the queue. Can I reverse my paypal and then give credit card details seeing as this cash is tied up for so long? Problem is paypal rips people off on everything and reverse transactions incur inflated forex fees so not so good.
I appreciate the delay is none of TEquipments fault but would like to be reassured that first come first served is somewhat the policy?
The only good thing I can think of is Rigol are improving their products, hence the manufacturing delay? (Clutching at straws!)