Been offered 15% off their website store as compensation.
Not after compensation, which is just as well as I have no desire to upgrade stand or scope etc in the foreseeable future (years).
Still they said if I order anytime in the future, point them to their email and they will honour it.
They communicated very well even though there was initial miss understanding.
I wonder whether their scopes/stands are made specifically for Amscope or whether they simply stick their company name on exactly the same looking ones available elsewhere, sometimes for more, sometimes for 1/2 the price (such as Aliexpress until you add postage).
I’d like to think they are made specifically to Amscopes specifications and the others are cheap clones, but after taking my stand apart, I’m not all that convinced.