Wow, that philosophy wouldn't last two minutes in a proper customer-support organization. How astonishingly clueless about the end-user support world.
Please elaborate on how you think the entire all industries all fields of work end user support world should work. Does everyone get a personal IT support person standing by their side to guide them through the terribly complex process of pointing, clicking, and typing into this strange box the strange person calls a computer?
Which by the way if you want I can do it for you personally for free online to fix the FTDI PID issues if you have any. In IT support if the person is at an ends of their ability then yes people take over but you shouldn't hand hold 100% of the time and must adapt to the situation and person your talking to. For an IT group fixing things like this is peanuts compared to a bad windows update that wasn't caught in deployment testing which can cause many more problems.
I LOVE this thread!!! I have to 'disappear' from the net for a weekend due to a 'far more important' hobby of mine (drag racing)... Not only do I come back to find another whole BATCH of politically induced BULLSHIT from 'the paid troll', I also had to waste several HOURS 'fixing' the data-logger connectivity of several VERY high end drag racers (who now consider me to be an absolute 'I.T. deity'... Go figure!!!). Naturally, after having remedied their issues, I explained (impartially? Yeah right, they KNOW me better than that!!!) the reasons why their time proven systems had suddenly turned into custard. The 'news' spread through the venue like an Santa Ana bushfire and they all want me to build them a new USB-RS232C cable that will take the big FTDI question totally out of the equation! Even the Top Fuellers who already had GENUINE FTDI chips in their systems..... (Racepak and RPM seem to supply a 'custom' VID / PID on their FTDI equipped cables as do many others). It's simply not worth them 'risking' a $200k motor on some NASTY $20 cable!
I probably SHOULD be thanking FTDI for the extra business, but in reality, I am NOT an EE... I just 'hit keys' and electronics is merely a hobby.
Perhaps FTDI needs to mix a bit more Ammonium Nitrate into their Nitromethane next time so they can 'go out in style'.... OKLAHOMA style...
Anyway, I have a bunch more in this thread (from the 'paid trolls').... Might be more posts from me real soon
Wait wouldn't the fact that your tricking people into paying you money by taking advantage of the news be the very definition of a paid troll? You have a clear conflict of interest in that your directly benefiting by your own admission.
A custom VID/PID part would not be affected by this PID change issue so your in fact lying to your customers to induce them to give you work they don't need done. This is beyond unethical.
It's apparent that you have tragically misread what I have written. Perhaps english isn't your primary language, so I'll happily forgive you... (Or perhaps you're just a 'political spin doctor'?)
What I actually typed is quite self evident.
1: "they all want me to build them a new USB-RS232C cable"
Perhaps you misread that by thinking I was actually going to build them the cables they all WANT me to construct?
2: "I probably SHOULD be thanking FTDI for the extra business, but in reality, I am NOT an EE... I just 'hit keys' and electronics is merely a hobby."
Let me make it crystal clear for you. "but in reality, I am NOT an EE" means exactly what it says (as does the phrase "electronics is merely a hobby").
It seems likely to me that you have chosen to 'conjure' some image that is totally contrary to what was actually typed?
For all I know, this might be the result of overindulgence in a few extra drams of the finest single malt but I truly don't care.
My 'mission' is solely to warn people of the DANGERS of using ANY FTDI part whether a full blown counterfeit (aka 'illegal' due to the logo or even die copying), a functional if not imperfect clone (which were the majority from the weekend given that the chip was in the 'epoxy blob'), or even a part sourced direct from FTDI)
I've taken the time to plainly demonstrate to a bunch of end users how a malicious piece of software can really 'ruin their day'.
The drag racers I deal with and hugely respect are true 'end users'. When their cables suddenly stop working they're totally unable to resurrect them. We're talking about grease monkeys here, not EEs, not I.T. professionals... These are the type of guys who search the keyboard looking for the 'any' key and cannot decide whether to try 'TAB' or 'ESC' since they both have the right number of letters on the keycap!
The fact that the current debacle was begun by the OEM chip designer releasing what most seem to consider malware into the wild only helps to make those end users even more skeptical. I demonstrated to many of them (with their full permission) how easy it was to 'brick' a GENUINE chip by changing the VID / PID to make it appear as a Mickey$oft Mouse. I didn't switch to the external oscillator option on any of them as I still wanted them to be able to use their 'brain dead' hardware until they've changed chip provider. (i.e. I changed the VID / PID back to 'normal' after performing the 'demonstration').
The reality is that I'm pretty certain that ALL of the available USB-UARTs can be targeted by malicious software. However, I took the time to explain that the PROBABILITY of their FTDI based devices being targeted is several orders of magnitude larger than for any of the other, more 'sane' chip makers.
It's my expectation that I'll be going through all the SAME crap again next weekend when there's going to be a bunch of EFI ECU equipped vehicles racing. (Unsurprisingly, these too tend to use a simple RS-232C comms port).
Anyway, you just keep on posting sunshine. I could do with a few more laughs.