Read the flippin Manual !I have just learnt a valuable lesson and I am over 40 so its never too late
I sent feedback to FLIR on their E4 and the Tools software.
Amongst my comments was a criticism that I could not edit an image in the Tools program and then save it as a jpg file rather than create a report using it.
I received a very nice email from a FLIR chap in Sweden. He wanted to help me.
I spent some time playing with the tools software to ensure that I had not missed the 'save' option. Nope, I couldn't find it. Then I read the flippin manual and my error became crystal clear
....read on.....
Here is what I have had to send to him today:
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Dear Tintin,
An apology from me is in order. I am feeling very silly right now !
I have been running the FLIR Tools program on my Sony Vaio netbook (Atom 1.86GHz / 2Gb Ram). It runs fine but there is a problem with using a 16:9 Netbook. The screen resolution is 1024x600 rather than the required 1024x768.
I was not seeing the save option as it had disappeared off of the bottom of the screen. For some reason I expected to see the save option on the top toolbar or to be able to right click on the edited image for a save menu to appear.
My mistake. I can now clearly see the save option as I am using a conventional 1024x768 4:3 aspect ratio laptop (Dell X300).
Thank you for contacting me with an offer to assist. Netbooks are great for portability but they do have their drawbacks !
Please will you advise Mr Teich that this was a simple case of customer non-compliance with the software's minimum display requirements !
Kindest Regards
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Note that the save option only appears if you open the image and then activate any of the edit command. Logical but a little unusual all the same. The Save and close option appears on the BOTTOM menu bar.
The moral of the tale.... if in doubt RTFMUPDATE:I received a very nice response from Tintin at FLIR:
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Dear Mr. xxxxxxxxxxxxxx
Thanks so much that you took the time to provide feedback to us. It was greatly appreciated, and so much positive feedback certainly helps to keep us inspired.
There is no apology necessary. We are actually looking on ways that it would work fine even on smaller screens for future releases. We will keep working hard to make your FLIR experience even better.
EDITED DUE TO PERSONAL CONTENT
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Tintin gave me a very kind gift as well
Sometimes good companies reward honest and helpful feedback. FLIR is such a company
Mike received a free soft case for his E4 and I received... well something that would have cost me $400 !