Hello, I recently bought a EVGA GTX 1650 XC,
the box and the item came a bit damaged, looks like someone hit the box during the shipment and opened the box..
however the card still has the evga warranty, but is complicated to ask for a refund because I'm from Venezuela.. lol.
the first time I installed the card it turns on, the fans spinning, but the computer restarting constantly and doesn't display video...
so I trun off the PC, removed and put the card once again, this time it doesn't spin, no responding, is like if I don't have anything in the pci slot..
looking carefully I realized that there are 2 little pieces that looks like are missing..
what should i do?.. there's some way to fix this?
(image from the official page vs photos)