Hi everyone,
I’m facing a frustrating issue with my Razer gaming laptop (model RZ09-0195 with the BETTY R5 V3.1 motherboard), and I’m looking for help to diagnose the problem.
Here’s the current behavior:- When I power the laptop on, the fans immediately run at full speed, the screen stays black, the keyboard backlight doesn’t turn on, but the status LED pulses green.
- The
HDMI chip (PI3HDX1204E) gets quite hot (around 55°C), even with no HDMI cable connected, which seems unusual.
Here’s what I’ve checked so far:
- I replaced the CMOS battery, and it consistently provides 3V.
- The 20V rail is present across all the fuses I’ve tested.
- Both the 3.3V and 5V lines are present.
- The BIOS chip receives 3.3V.
- However, neither the CPU nor GPU gets warm, while the chipset does heat up.
- After desoldering the HDMI chip (PI3HDX1204E) the behavior is the same
Now, here’s what happened before the laptop completely stopped working:
- The last time it powered on, it sounded like it booted normally, but both the internal and external screens stayed black. Interestingly, the external screen didn’t show a “no signal” error.
- Before that, I noticed some strange behavior. After shutting down the laptop, the backlight of the internal display stayed on, and I had to press and hold the power button to turn it off completely.
- Around the same time, I lost the ability to control the internal screen. It no longer appeared as an option in the display settings.
For any ideas or clues, I would be very grateful.
P.S.: In the past, the laptop had a faulty SiC631, which I replaced, and it worked fine for about a year after that.
Cheers
Markus