Eaton 5px 1000i rt2u g2 "battery fault"

• Eaton 5px 1000i rt2u g2 "battery fault"
  Posted by _buld on 12 Jun, 2024 11:46
• I hope it is firmware error and not battery error.
  
  I have Eaton 5px 1000i rt2u g2 with installed gigabit card Eaton Network-M2. The error "battery fault" appeared almost after one year of operation without any problem. The UPS was still during warranty period so in my service they replaced batteries. But after 3 days the error "battery fault" reappeared.
  
  I have made firmware upgrade of Eaton gigabit M2-card and and than UPS.
  
  1, firmware upgrade of Eaton Network M2-card to the last firmware 3.1.12
  
  2. firmware upgrade of UPS Eaton 5px 1000i rt2u g2
• #1 Reply
  Posted by m k on 22 Jun, 2024 18:24
• Why didn't you send it back?
  
  It can be as simple as a bad connection, but 3 days is pretty far from acceptable repair.
• #2 Reply
  Posted by _buld on 11 Jul, 2024 09:01
• It is one month from firmware upgrade and UPS works correctly.
  
  My UPS protects Synology NAS, PC, home network, Wifi router.
  If I send UPS for repair once more I couldn't operate NAS and home network.
  And the UPS is heavy for manipulation moreover.