What does it cost to send them to Fluke for service?
Or is that a question not allowed in the repair forum. :-)
If you send a 884xA in for calibration (~200$), Fluke will make any small repairs necessary at no charge. Last one I sent in they reflowed the solder joints on front terminals, and updated to latest firmware, both at no charge. But you must have Fluke put on the quote to update firmware, or it might not get done, as was the case with a different meter I sent in for cal.. I had to send it back to get the firmware.
Fluke does not give out firmware, because if you buy the front cover, keypad, and what not, you can make a 8846A from a 8845A. They are nearly identical, except for the cosmetics and firmware. If you complain about no free firmware, Fluke will just tell you to shove it, like, "We're Fluke. We don't have to care. We have no competition."
They've even done some minor repairs on 732Bs when I sent them in for cal..