Here's a trick to try but you have to be careful doing it. Sometimes the segments in the display loose their connections internally. First, take out the battery. Then take some aluminum foil and place it under the display and around it to protect the surrounding board and components. Now take a heat source (heat gun or hair dryer) and heat the display. You'll soon notice it gets black around the edges. Keep heating until the whole display turns black. Then let everything cool down for about 20 minutes or so. The display should return to it's normal color. Remove the foil, put the battery back in and try it out. If that was the problem, the display should work normally. I've done this on several different devices with about an 80% success rate. I guess for a $3 item it's worth the shot. Good luck.