free_electron, Your're right. I don't see any pins either on the component side or solder side. The encoder "legs" are melted on to the pcb.
I didn't find any other markings on the pcb apart from the bar code with the Part no and the Date code
The Part no is 679-3743-00. I'm in Bangalore, India.
Now, I see two more options. If I can get an equivalent part, I might me able to hack the faulty encoders and "wire wrap" another encoder with similar detents and resolution spec. The other option is, looking at the board, the interface seems simple enough with a 5pin connector. There are a couple of 8:1 analog muxs (74HC4051) and a binary ripple counter (74HC393) on the solder side. If I can reverse-engineer and learn how it works, I might be able to drive the interface with a 8 bit micro and diy keypad and available rotary encoders.
Its only the two Volts/div and sec/div encoders that I need to worry about. The others are working fine.
Thanks