Both disappointed Rigol customers above weren't requesting anything custom or special,
just bog standard parts the company most likely still uses (and orders extra stock of) and fair 'just out of warranty' repair quotations for recent model/s
If some manufacturers are going to play 'planned obsolescence' games on test gear too,
they better sink some investment money and tooling into mobile phones as a backup business, once techs, EEs and hobbyists wise up
Imagine a lab with all the latest affordable 'Brand Pro X' OHL made gear designed this way, how much work will get done with the PO clock (planned obsolescence) ticking down
with bits of bench gear and PSUs going south at random
LOL, the gear will start to flake before one pays it off, and the parts and repair bill may cost more than new units,
back to the bank for some more grovel work...
FWIW buying two DSOs to keep yourself working may not bail you out either, that OP clock again,
the second DSO may clap out while the other is still away getting looked at,
been there and seen SOL happen to others too
'planned obsolescence' plus unplanned debt = not good for your business, why support such twisted 'R+D' underhanded business practices?
Who benefits from this anyway? The company, it's staff ? or the lazy investor/shareTards and middlemen/brokers who don't even know what test gear is or does?
What's next on their 'money for jam' list, paid/subscription Firmware 'Updates' (or else...) Ransomware BS? Please...
Would techs here plan for their repairs to fail after one year by merely 'patching up' shoddy soldering work when it's clear a re-do is required,
and replacing bad caps with the same quality when they have good ones at hand, and know in advance the customer will pay the difference?
I wouldn't, it's dirty pool and makes the stomach churn
Buying the latest gear doesn't have to be a drama, just do your research on the internet and forums like this what equipment gets the job done,
is reliable with good support,
and give the bling and eye candy features the back seat
and any company that flogs cheap duds and doesn't make any effort to supply parts and 'reasonable' service...move along folks, nothing to see here