Just because a few people do play nice don't expect it to be the case always.
Many smaller specialty manufacturers have funky calibration setups that are very specific to their device. It may be that they want to keep the revenue in house and it also may be that their small volume means that their support capability is limited--sometimes it is one person and one calibration setup in the whole world. If they will sell you the necessary stuff, then then it is just a matter of whether you are willing to pay the price. There's not a requirement that equipment be serviceable with generic or ad-hoc methods. In some cases they may be worried about liability from measurement tools that have been inadequately tested. Whether customers accept that probably depends on the product.
My UKAS auditor does groan when I refer to our Unc being a safe Unc. Its big but I am just getting my head around things and trying to understand the elements that are there and which ones I need to look at. I never had a handover
from the previous 2 lab managers and I happen to be the lucky bloke who can have a go at almost anything so I get all the fun jobs onsite so my time to drill into it is limited but I am getting there.
It sounds like you are learning by being thrown in the deep end of the pool right off the bat.
Most of it is that I am using an Agilent 34401A and the 10V source is on the threshold of two ranges of my Unc so I went for the 10V-100V range (safe mode). But that has a DC Spec of 45ppm (35ppm for the 1-10V range) so I need to get some data of its history so I can then start to use my spec rather than the manufacturer spec. The same goes for the mV as that again is the spec for linearity holding me back. 21ppm is from the lab that calibrated my kit. Now I can get 0.712mV but it has been rounded up to 1mV in the past and I haven't taken the effort to go down to uV and start pounding at that. I have tweaked the Unc this year a little as I did drop the ppm down to 57ppm. If I use the 1-10V range I would be 46ppm+60uV. I have just sent the meter off to another lab with better customer service and lower unc so I will need to plumb that in, I also need to have a proper look at the specs and how well my meter has done over the years.
There appear to be some specific errors in that process that it might be helpful to review.
First, the 10V range on the 34401A goes to 12V, so there would be no sane reason not to use this range--and high impedance mode should be selected for voltage standards, although it will make no discernable difference in this case.
Second, the specs on a 34401A are neither drift nor linearity and unless UKAS rules are insane or they are being misapplied, there's no point in breaking it down like that. The 34401A specs, as received or if calibrated properly to manufacturer specs (as in by Keysight), are inclusive of all errors--drift, tempco, linearity, calibration reference uncertainty, etc. And, if the manual I have is to be believed, they are to
k=4. At least that is what this manual says, which is different from the k=2 I always presumed to apply to HPAK gear....
Third, while calibrating a 34401A with an 'imported uncertainty' of 21ppm on the DC ranges seems like a very poor choice (why??), if you do go this route the errors break down in to scale, offset (range) and INL (linearity) Drift only accounts for a certain part of the first two. Drift, tempco within the 18-28C range, random jumps and so on are not separated out. Only INL, which is specified as 2ppm-reading/1ppm range, is separately listed. While you may think (and UKAS may allow you) to use the device history to come up with a lower uncertainty, you should be careful. Perhaps you can infer the in-bounds tempco from the listed out-of-bounds figure and so on, but I don't know if you can make a solid theoretical case for doing it this way. It may be stable to 0.1ppm for years, then one day when you power it on it jumps up 5ppm for no particular reason. That is accounted for in the OEM specs, but possibly not your historically-derived uncertainty. OTOH, it appears you are unlikely to underestimate your uncertainties anytime soon.