Saaaaaaaaaaaame issues here.
Call 10 contractors, a few will return call, even fewer return second call, maybe one will give me a quote. A couple of funny stories on roofing. I had an older gentleman work on my roof from time to time for minor repairs. His son is a full blown roof contractor. (maybe not a good term to use....) So when it came time to re-roof, I had his son's company do the work.
Good enough work, fair price. OK... Then I had rats infestation problems. Really bad ones. It almost drove insane. (this is NOT a figure of speech!) All rates were unusually small. This puzzled me and my rats guy. (I hired a pro small animal catcher)
Few weeks later, small animal guy wants to return my money and quit. I talked him into staying with me. He did. A few months and futile effort later, I was looking at my new roof and something isn't right. A vent pipe is missing. Go inside the roof and sure enough, someone knocked off the bent pipe and its end is open in attic space. BING! I see some biting marks and dirt at the coupler. I blocked it and rats issue stopped immediately. BING!
Getting it repaired was easy. Then I tried to recover $1400 animal guy bill. He refuses and offers $50. I refused that. He leaves and gives me a call few days later. He'll pay. But only at $200 every two weeks. I said sure, half not believing he will honor his words. He did. What a stressful process!
After all this, his son's company or his father no longer wants to do ANY work for me. I thought I was giving them a break. Oh no... A very strange work ethic. All Speaking staffing are nothing unusual where I live. (Central Florida) so I didn't think anything of it.
Similar story with my first A/C replacement with a cheap guy. It involved hundreds of calls, a year of trying, and your honor to settle the thing.
After this, I no longer go with most guys and have a very strict criteria. New AC guys are great. They are probably most expensive in town but excellent work. Anything AC or electrical stuff, they get my business. And no more rats problems.
Now my neighbor feeds birds and squirrels. Grrr.... MY ROOF!
I have a feeling your honor will have to help me out on this one, too at some point.