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Author Topic: JLCPCB offline?  (Read 1943 times)

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Offline phil from seattleTopic starter

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JLCPCB offline?
« on: February 07, 2021, 10:28:46 pm »
I have not been able to connect to the JLCPCB site for about 4 hours now. I checked other PCs in my house and they have the same issue. Internet is otherwise fine for me.  I can see the LCSC.com site ok, fwiw.  Anyone else seeing this?
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Offline dcarr

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Re: JLCPCB offline?
« Reply #1 on: February 07, 2021, 10:59:10 pm »
Same here...
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Offline retiredfeline

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Re: JLCPCB offline?
« Reply #2 on: February 07, 2021, 11:09:20 pm »
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Offline gnuarm

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Re: JLCPCB offline?
« Reply #3 on: February 07, 2021, 11:11:28 pm »
See!  Prices CAN be too low to be real.   ;D
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Offline phil from seattleTopic starter

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Re: JLCPCB offline?
« Reply #4 on: February 07, 2021, 11:25:14 pm »
Could be IT sleeping off a Chinese New Year party...
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Offline retiredfeline

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Re: JLCPCB offline?
« Reply #5 on: February 07, 2021, 11:36:27 pm »
CNY's not until Fri 12th.
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Offline phil from seattleTopic starter

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Re: JLCPCB offline?
« Reply #6 on: February 08, 2021, 12:04:43 am »
I think it is a 2 week affair.
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Offline Mangozac

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Re: JLCPCB offline?
« Reply #7 on: February 08, 2021, 12:06:05 am »
Maybe using the CNY holiday down time to do some housekeeping and something went wrong? They've been making a few changes to the site lately so maybe someone broke something?  :-//

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Offline Microdoser

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Re: JLCPCB offline?
« Reply #8 on: February 08, 2021, 12:19:20 am »
Yup, still down
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Offline sleemanj

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Re: JLCPCB offline?
« Reply #9 on: February 08, 2021, 01:07:45 am »
Quote from: retiredfeline on February 07, 2021, 11:36:27 pm
CNY's not until Fri 12th.

CNY is just a date within the whole spring festival.  Generally for a good 2 weeks - a week prior and a week after - don't count on anything much happening in China.

Everybody who is still even in the same city as their work, is on holiday mode now for sure. 
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Offline JLCPCB Official

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Re: JLCPCB offline?
« Reply #10 on: February 08, 2021, 01:39:45 am »
Thank you for waiting patiently. Our IT team is fixing the website now.
Like before, during the Spring Festival, we also maintain service and maintain production. Yesterday is the weekend, sorry for the late reply.
Our IT team is repairing it.  The customer service and technical teams are here. After waiting patiently for our IT team to get the website back to normal, we will give you a reasonable explanation.
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The following users thanked this post: phil from seattle, Microdoser

Offline isometrik

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Re: JLCPCB offline?
« Reply #11 on: February 08, 2021, 01:44:15 am »
The server is responding, but is serving an empty HTML document.

Code: [Select]
<html><head></head><body></body></html>
<head></head>
<body></body>
<html><head></head><body></body></html>
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Offline retiredfeline

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Re: JLCPCB offline?
« Reply #12 on: February 08, 2021, 01:45:47 am »
Quote from: sleemanj on February 08, 2021, 01:07:45 am
CNY is just a date within the whole spring festival.  Generally for a good 2 weeks - a week prior and a week after - don't count on anything much happening in China.

Traditionally it's for 15 days starting CNY, but of course people travel ahead of time to reach home for CNYE reunion.
« Last Edit: February 08, 2021, 01:47:20 am by retiredfeline »
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Offline JLCPCB Official

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Re: JLCPCB offline?
« Reply #13 on: February 08, 2021, 03:00:45 am »
Quote from: JLCPCB Official on February 08, 2021, 01:39:45 am
Thank you for waiting patiently. Our IT team is fixing the website now.
Like before, during the Spring Festival, we also maintain service and maintain production. Yesterday is the weekend, sorry for the late reply.
Our IT team is repairing it.  The customer service and technical teams are here. After waiting patiently for our IT team to get the website back to normal, we will give you a reasonable explanation.

Dear all, https://jlcpcb.com/ is back now. The IT department identified a problem with the website server. We sincerely thank you for your understanding and support.
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Offline S. Petrukhin

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Re: JLCPCB offline?
« Reply #14 on: February 10, 2021, 11:37:19 am »
Things happen...
Recently, this is the second fall of the corporation from the network.
Someone is frolicking sloppily with the server...  :)

A JLCPCB representative promised to provide an explanation.
Not that I insist, but I wonder what happens: enemies attack, equipment deteriorates, or inexperienced people do not know how to work with the server?  :-//
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And sorry for my English.
 

Offline phil from seattleTopic starter

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Re: JLCPCB offline?
« Reply #15 on: February 10, 2021, 05:16:38 pm »
In the US we have a bumper sticker that goes "SHIT HAPPENS".  Seems appropriate in this case.
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