Unfortunately once again you don't get it. I don't have any particular love of Agilent as a matter of fact I jokingly rubbed Dave when I said he uses that Agilent meter instead of the Fluke when he's taking certain measurements, why don't you go back and read my original post again.
The point you keep missing is that I am just saying to people to first make sure that anything you buy is a piece of gear that does it's core function precisely and accurately and then look at Ergonomics and build. If that checks out then look at all the bells and whistles because none of the other stuff matters if it's not precise, reliable and comfortable to use.
And BTW I am also into Racing, in this case Rally Car racing. I use to sponsor a rally car and am very familiar with the wars, especially the ones between the Mitsubishi drivers and the Toyota drivers. That's also a good example of this problem because the Mitsubishi EVO 8 & 10 guys keep pointing out how great their Cars are and how much HP they have. The EVO Guys always start out the rally with the best run times but by the third run they always keep blowing up the engines and losing the rally to the Toyota's. (And yes the car I sponsored was a Mitsubishi VIII)
BTW If you think this hobby is expensive try paying $7000 USD for a set of shock absorbers.
I get what you are saying just fine. I am simply saying it's bullshit. You were complaining about this power supply before the thermal issue was discovered, and your basis for that complaining was the feel of the rotary knob, the layout of the keypad, having a big color screen, etc, etc. In other words, the "ergonomics and build" which you just claimed are unimportant next to basic functionality.
So like I said, you are drastically overstating the issues of this supply as being dealbreakers, and ignoring it's positive aspects as being irrelevant and unnecessary in a power supply.
And you don't even own one. Apparently a lot of people disagree with your take because many of us have bought one and enjoy many of the features that you say are crap and we don't need.
The great thing about free markets is that you are not required to buy one of these PSU's. But don't think you should be immune from criticism when you want to lord your opinions over us all and tell us that a power supply you don't own and have never used is crap and we bought them because we were fooled by useless features that we don't need, and we should be more like you and buy good equipment that is lacking in features and overpriced but has things you consider more important.
I think after your many posts about this power supply that you don't own, your stance on the matter has been made perfectly clear. Maybe we can now get back to discussing the relevant issue in this thread and look for a fix... or are you not done yet telling us all how shit this supply is and how it's essentially a paperweight in comparison to the real stuff you buy?
Back OT. I had gotten a call from Chris @ Rigol a couple of weeks back after we had bought a few pieces of Rigol equipment to ask what our plans were going forward for test equipment and such. He gave me his contact info and said to keep in touch. So I did! I contacted him and asked him to chime in on this issue. I hope we get a reply. I noticed TEquipments return policy is 7 days, so this is something that will need to be fixed by Rigol directly, and I intend to hold them to fixing it - especially considering it's an issue they knew about (as evidenced by them having already made a version 3 board while they were *still selling f-ing defective units knowingly*).