Hi, thanks for all the valuable information in these posts. I have now joined the blog and this is my first post. Unfortunately it's a cry for help.
A couple of days I unlocked the extra features on my 1054Z using the unlock code generator posted elsewhere. I used the option code DSER. All features were shown as "official".
The existing firmware which came with the scope, purchased about a year ago, was 00.04.04.SP3. Today I tried to upgrade the firmware to the latest version which I downloaded from Rigol. I had a few attempts at loading the firmware and the scope said it was unsuccessful several times until it finally seemed to work. However, the firmware version in system information still shows the original version, not 00.04.04.03.05 which is what the scope recognised as the version number when I inserted the USB drive.
Thinking the download was corrupt I downloaded the firmware again and when I inserted the drive in the scope it warned that that version of firmware was already in the machine and I said to upgrade anyway and then it said the upgrade failed. Additional attempts at turning the scope on and off resulted in the same behaviour.
My question is, is the firmware upgraded or not? What's going on? Is it the case that the actual firmware version is not displayed in the System Info?
Thanks.