Ebay have now giving them a ultimatum, send me a prepaid label within 5 days or they will find in my favour, refund me and I get to keep this 2L one, so lets see what happens now. ![Rant :rant:](https://www.eevblog.com/forum/Smileys/default/rant.gif.pagespeed.ce.koOB_HE-VX.gif)
OK, in the sweepstake I take "Specmaster gets a free 2L one". I presume that if I win I get the classic Stan Lee prize?
Sorry but you have lost the sweepstake, the seller has sent me the postage costs direct to my PayPal account, so I won't be getting a free one (not that I wanted it) nor will I be getting the correct item, they are refunding my money.
So now I'm back with my little plastic one, like you until I can find another suitable unit at a realistic price.
Once eBay get notification that it has been delivered they are going to refund me in full. ![Face Palm :palm:](https://www.eevblog.com/forum/Smileys/default/xfacepalm.gif.pagespeed.ic.EBDwh1hCfo.png)
Great... so you not only get all the assache; but now you can't even post negative feedback to warn others what a douche-puppet this seller is. Jeebus. We really need to start a "D-Bag Vendor List"... ![Face Palm :palm:](https://www.eevblog.com/forum/Smileys/default/xfacepalm.gif.pagespeed.ic.EBDwh1hCfo.png)
mnem
grr. ![Angry >:(](https://www.eevblog.com/forum/Smileys/default/xangry.gif.pagespeed.ic.0w4zhwjvDw.png)
Hmm, it may get worse still yet, The item has been dispatched now so let’s wait and see what happens. The seller provided me with an address in Walsall for the returns, eBay gave an address in China
![Face Palm :palm:](https://www.eevblog.com/forum/Smileys/default/xfacepalm.gif.pagespeed.ic.EBDwh1hCfo.png)
I attach copies of the documents I'm referring to here. The item was sent to me via 48Hour tracked service, I therefore assumed that the seller would supply a prepaid label, nope, wanted me to pay for the return, which I looked on the Royal website, was £10.91. The seller rejected that and said the cost is about £2. Later they stated that they checked the price and it was only £5.69 with a tracking number and that they would pay that to my PayPal account today.
I then had a red mist come over me and penned a reply with 9 points raised, and they replied, ignoring the points raised and said that they had paid the £10.91 as I asked. Next came an email from PayPal confirming that but the seller had told PayPal it was paid for services/goods, so they deducted 83p at PayPal, leaving me with £10.08 to cover postage
![Rant :rant:](https://www.eevblog.com/forum/Smileys/default/rant.gif.pagespeed.ce.koOB_HE-VX.gif)
My son said that if I return it by 2nd class recorded delivery, I would get a transaction number that would provide proof of delivery for £9.99 so that meant I was up by 9p on the deal in the end.
When it came to entering the tracking number on the eBay system in order that the seller and eBay can see that it is on its way, their system rejected the number because they were expecting an international tracking number because of the address eBay supplied me with. After a chat with eBay customer service on the phone, they tried to enter the number themselves and failed, and they came to the conclusion about the address eBay provided was in China, but I was given a UK returns by the seller. So I had to send the seller a message to the effect that it had been returned to their stated address in Walsall and gave them the tracking number.
Will it go smoothly or is doomed to go wrong yet again.
To make it even worse, the seller has the same items on his eBay shop at lower prices but still has all the wrong photos attached to the listing so that anyone using the photos (12 of them) to make a purchase against (and who wouldn't) the whole saga will unfold yet again with the buyer receiving a PS-10A and not the PS-20A that the photos suggest and it seems as if eBay could not care less about the misleading information, of which this seller has a few other models of this cleaner, many of them also using the same photos to show the buyer the item
![Rant :rant:](https://www.eevblog.com/forum/Smileys/default/rant.gif.pagespeed.ce.koOB_HE-VX.gif)
Edit:
I just checked the tracking number on Royal Mail website and it is working OK, so the problem must be the address that eBay supplied and I never noticed until their system refused the tracking number. In total there are 30 emails relating to this cleaner, starting with them accepting my offer £56
![Face Palm :palm:](https://www.eevblog.com/forum/Smileys/default/xfacepalm.gif.pagespeed.ic.EBDwh1hCfo.png)
We really do need a name and shame section for eBay sellers.