I recently purchased an SDS 1102X SPO and I am having problems connecting the oscilloscope to the PC through the 'USB Device (USBTMC)' connection port at the back of oscilloscope (below the LAN port).
The problem is that the PC "does not even see" a device connected through the USB. My OS is 'Windows 7 SP1' but I have tried it with a 'Windows 10' machine as well and run into the same issue. The firmware of the oscilloscope was up to date when I purchased it and I tried installing different versions (USB host works fine) of the firmware and repeat the same process and still having the same issue. I also tried with a different cable.
Your help is much appreciated, thank you.
Welcome to the forum.
For LAN and USB connectivity you need to install the NI VISA Runtime package, the instructions for which are in the EasyScope package on the CD. Within the NI package are dedicated drivers for each Siglent model.
Please find a small doc that I prepared to assist with problems like yours.
Let us know how you get on after studying the EasyScope instructions and the doc.
Thank you for your help. I get around this problem by connecting my scope through LAN, the USB, unfortunately, does not still work.
I am facing a problem when sending commands through EasyscopeX. The problem, I believe, is that the oscilloscope can not locate the root location for my USB disk.
When I try: DIR? DISK, UDSK
It returns: DIR DISK,UDSK,"A:
0 File(s), 0 DIR(s)
"
Likewise, when I try to store channel 1 to disk by: STO C1, UDSK
It fails and I can read "Cannot open file" on the oscilloscope screen as it fails to locate the usb drive.
Note that the USB disk is inserted, I can store images manually using the buttons on the oscilloscope but I cannot do it using the remote commands. The remote commands also work fine for some operations, eg. when I type: *IDN?, the scope succesfully returns: *IDN SIGLENT,SDS1102X,SDS1XDC4163536,1.1.2.13 R5. However, the ones related to "Mass Storage" do not work.