I do not know your model and firmware.
Also you did not tell what EasyScope version you have.
There is two totally different EasyScope softwares. EasyScopeX and EasyScope|somenumber|
Main thumb rule is: If your oscolloscope menu have USB selection USBTMC you need EasyScopeX
SDS1000DL/CNL/CML User Manual V1.2, pages 106 - 110. There is instructions.
As far as I know, NI-VISA version 5.1.2 is compatible.
No need huge full package, only small runtime is enough.
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Screen image (BMP format) you can of course save directly to USB stick.
Just connect FAT32 formatted usb stick to front panel and push "PRINT".
If want save some other things to USB. Push SAVE/RECALL button.
In menu select "Save to" = FILE
In menu select "Type" you can select Setups, Waveforms, Picture and CSV (also there is selection for recall factory settings)
Then there is "Save" and "Recall" menu.. where you continue (I think menu is self explanating)
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Note for PC communication becouse I do not know how is your model default or settings: Go to UTILITY menu.
Page 2/4
There is "Back USB" selection.
Look that you can select between Printer / USBTMC.
If it was other change it to USBTMC. Wait 15 seconds. Shut off scope and then boot agen.
If you have done many kind of failed installations and also windows have done some crap usb istallations etc hassle. I will recommend first clean all installations related to this case and then follow instructions for just your EasyScope version.
I have used XP for all testings (becouse I test every single unit before sell) and it works.
I hope Siglent write better instructions and exatly explanation what version to use with what oscilloscope version (FW version).
(example older FW's did not have at all USBTMC. There was selection Printer/Computer and in some equipments USBTMC/USBRAW)
Some links for some manuals and Ni-Visa can find also
here.