yes, thanks for confirming. That was the the first one I tried, then the Hantek supplied one (just an older version) Very weird, I got it working anyway with the latest 2022 update 2 from Keysight after removing/re-installing every driver for every device in the system, not used to having problems installing drivers for anything, was a real 'remove driver, update driver, re-install drivers many times' fest.
First problem (hardware), being detected as a device by windows.
USB2 Mainboard, will not detect in one port, fine in the port next to it, fine with unpowered hub of any USB version in both ports.
USB3 Mainboard, ^^^^^ exactly the same no difference some ports fine other nada, all good with a hub
Extension cables or A->B cables: only supplied cable worked, all cables work if hub (powered or not,USB2 or 3)
-- Works fine in either USB2 or USB3 and generally if you have any problems you NEED a hub? err , hmm, yeh
Second problem (windows) once correctly detected as shown by device manager; getting it detected by Keysight IO connection expert.
Something in the driver stack refused to allow keysight IO to talk to the device even though correctly detected by windows. Event Viewer was it's usual 'as helpful as a stab in the eye' I still don't know what the fix was. Not my initial suspicion of Core Isolation or WSL2 (desktop runs in 'virtual' if you install WSL2) nor safe boot, which it wouldn't be anyway, the IO libraries are recent and signed.
good news though, the Hantek 6022BE worked fine no matter what I did, could not get it to fail. both hardware and software are way more robust. :-)
Did you want a copy of this backup? You seem to have these or newer version already. But if there is anything to be gleamed from a current factory state backup, it is all yours if you want it. The scope has been on for 24 hours, I have been twiddling asll the knobs, no crashing or bugs as I can find.
I would need to step back through the various threads and test each scenario, but everything seems fine, offset all good, low noise (earth needs checking , low noise with USB cable plugged in or attaching an earth anywhere actually so I think it is not connected in the unit? obs quite noisy without an earth)
Regards
BaDboD