Thanks for the reply David.
The only thing I want is to be able to connect the DSO to the computer to manage it from there, without further pretensions, but the problem is that no computer recognizes it.
Nor does it work with any controller (Zebra, IO, etc).
As a curious thing, I have connected it through an old USB hub and then it identifies it as a measuring instrument, but it does not install or configure it, the error is the same. It is not "usable".
I will take a look at what you propose.
Thank you very much!!!
Edit:
Sorry David,
I didn't remember doing it, but my first step, after a lot of searching and reading the thread, to try to solve the problem was to go through that section and apply the patch that was supposed to fix it (I guess you mean this entry: ""If USB is not working properly (Drive not being recognized until pressing update), apply Hantek's USB fix."), but I was unsuccessful.
I'm still trying to solve the problem, because as expected, Hantek has not responded and the seller just asked me for a video and says he will deal with it with his technical support.
This is my first DSO and I would like to be able to see it on the PC monitor .... my old oscilloscope is a Hameg 203 which I am particularly fond of, but it falls short, but it has never given me any problems, something that can not be said of this one....