HackLordSniper - YOU WERE RIGHT!
Here is some email dialog I had with ATTEN. I Have a ATTEN ADS1102CAL Storage scope and now wonder if the serial port on that is fake also?
Here is the dialog I had regarding the ATTEN ATF20B function generator. Notice how he can't even keep his fake name straight?
To: sales@atten.com.cn
From: Ray
Hi,
I was told the reason that my USB port on the front of my function generator won't work is because it is fake. Is that true?
https://www.eevblog.com/forum/index.php?topic=4299.15I have tried for days to get the RS-232 port to work on the back and I have failed. Is that fake too?
Part of the reason I purchased this device is the serial ports that were plainly visible in the advertizement. This is false advertizing in the US and a criminal offense if these ports are fake.
Please inform me of what is real and not. I have spent days trying to connect a computer to my function generator with no success.
Sincerely,
Ray
On 1/11/2012 6:38 PM, ATTEN-Samantha wrote:
Dear Ray,
Thanks for your email!
I am sorry for that problem caused you so much times!
ATF20B have no USB and RS 232 port,we make the mould with USB since we are going to develop this function.
If there are any thing I can help you,please feel free to contact me!
Best Regards!
Samantha Nanjing Glarun-Atten Technology Co., Ltd.
A-8, 6th Floor, Tanglang Industrial Zone,
Xili, Nanshan, Shenzhen, 518055, P.R.China.
Tel: 86-755-61618238
Fax: 86-755-61618298
Cell:86-13684945624
www.attenelectronics.comDear Samantha,
Let me get this straight, you are telling me that my RS232 port is not connected to anything or does not work?
Ray
On 1/11/2012 7:18 PM, ATTEN-Samantha wrote:
Dear Ray.
I am really sorry that this problem cause you so much, All of our ATF20B have no RS232 port and USB . This kind of products need to improve .But ATF20D have it. If you have any problems ,please conntact me freely.
Best Regards!
Cindy Nanjing Glarun-Atten Technology Co., Ltd.
A-8, 6th Floor, Tanglang Industrial Zone,
Xili, Nanshan, Shenzhen, 518055, P.R.China.
Tel: 86-755-61618238
Fax: 86-755-61618298
Cell:86-13684945624
www.attenelectronics.comDear Samantha,
This is unbelievable and a gross violation of the consumer protection false advertizing laws in the US. NOWHERE did ATTEN disclose that the ports were fake. In fact, they claimed that the RS232 is standard equipment in the brochure.
I am going to give you an opportunity to make this right or I will follow up with criminal charges and a civil lawsuit. My wife works at one of the biggest law firms in the US and I have spent days writing software and building cables for a port that does not exist. This has cost me plenty of time and frustration.
It is your move. I suggest you make that move carefully.
Most sincerely,
Ray
Dear Ray,
Thanks for your reply!
Yes,I Know the breochure indicate RS232 Port,that writes"Optional configurations:RS232 interface",this is for customers options,if they want to add this function,we could also do it,but you will have to pay the cost for it since this is not our standard configurations at this moment,but we will add it to our standard configration in a few months.
We make the mould with that RS232 port since some customer will require to add it,then we don't need to change an new mould.
Pleasing your undersatnding with this!
Best Regards!
SamanthaNanjing Glarun-Atten Technology Co., Ltd.
A-8, 6th Floor, Tanglang Industrial Zone,
Xili, Nanshan, Shenzhen, 518055, P.R.China.
Tel: 86-755-61618238
Fax: 86-755-61618298
Cell:86-13684945624
www.attenelectronics.comDear Samantha,
I also bought a ATTEN ADDS 1102CAL oscilloscope. Is the RS232 port on the back of that fake also?
I am in the process of writing test and control software for ATTEN products since that is what I unfortunately chose to buy. I felt that I could also sell the software with some modifications to others and make money. Now I see why there is no software available.
You contradicted yourself when you stated:
All of our ATF20B have no RS232 port and USB . This kind of products need to improve .
Now you are lying and that is where our conversation is going to end for now. Here are my next moves:
1. I am going to file a criminal complaint against ATTEN with the Oregon State Attorney general and request a criminal investigation.
2. I am going to request a hearing before a federal judge and request that ATTEN products be barred from entering the US by customs due to a gross criminal violation of consumer protection laws while that investigation is ongoing.
3. I am going to explore a class action lawsuit on behalf of anyone that bought an ATF20B function generator.
4. I am going to file a lawsuit on my own behalf against ATTEN.
I told you to be careful of your next move. You made the mistake of trying to sell me something that you already stole from me. Unlike ATTEN, there products and employees, I do have honor.
And lastly, I will also be filing a formal complaint with the Chinese Government and requesting criminal charges be bought against ATTEN. Your product brochures and users guide plainly state that the RS232 port is programmable. If you think you are going to get away with stuffing one of your newer circuit boards into a ATF20B case and claiming you made them that way all along when the circuit boards did not exist back then, you are wrong. I was not born yesterday.
I have spent approximately a week of my time which I sell for US $90.00 per hour. That is worth $3600.00 not to mention attorney fees, court costs and and court penalties for false and deceptive advertizing. This is a clear case of criminal fraud and I will proceed with vigor in that pursuit as well.
Trying to sell me something ATTEN stole from me was a mistake. I will post this information on ever equipment forum I find for years to come. Good luck selling your fraudulent products filled with flaws here in the US.
Is my RS232 port in my oscilloscope fake too?
Sincerely,
Ray
So there is in black and white. They lied in the user manual that came on the pocket disk telling me how to program a function generator that can not be accessed by a computer and never would be. Then they lied about "upgrading" it. Then they tried to sell me what I thought I had already bought.
I spent days writing a application in Visual Basic to control com ports and output codes to my ATTEN ATF20B with fake serial ports.
I WILL NEVER STOP TELLING THIS STORY OR WARNING PEOPLE DO NOT BUY ANYTHING FROM ATTEN!
Meanwhile, I plan to do everything I stated. That is how I am. ATTEN is a perfect example of why China is laughed at by the world when they sell their cheap junk outside their country. If it were not for the USA, they would not know what a function generator is since they steal our intellectual property every chance they get. Well at least if they can find someone smart enough to copy it. ATTEN could not even steal very well.
BOYCOTT CHINA!