factory
service
servicecal
defaultsetup
internal
testflash
hwdebug
debugknobs
Are these different options to type after tying 'scope' as in 'scope /servicecal', 'scope /testflash', or are these additional menu options after typing 'scope /service'?
Earlier I tried the steps listed above, and, unfortunately just typing 'scope /service' at the command prompt didn't work. I thought maybe I needed to be in the Agilent directory, so I got the location of the scope software (c:\scope\bin), but, what I found is 'scope' wasn't listed in the C drive when I did a directory listing ('dir').
Regardless, I typed cd\scope and it went into the sub-directory, and, ironically, it didn't show any directories except for . and .. (i.e. no \bin directory).
Assuming maybe it was "hidden", I typed 'bin' and it couldn't find it. I tried shutting down other applications running, and then it allowed me to enter the sub-directory 'bin' even though it wasn't listed when I did a 'dir'.
At this point I tried scope /service, and it still didn't work. Giving up, I shut down, but then figured I'd try one more time. This time I shut down just the scope program and managed to get into c:\scope\bin without a problem (a bit odd, but I didn't question it).
This time I realized maybe it's not called 'scope.exe', so I tried the actual program in the shortcut listed (AG5483Ldr.exe), and typed that (I included the .exe just as a precaution) followed by /service.
It booted the software and sure enough, in the self test menu was the attenuator count. I set it to '0', however, didn't have enough time to run throuhg a self test to confirm it's fixed.
I may try a full calibration and self test again even though I get worried if I run the calibration, it may fail and erase the old calibration. During messing around with the menus, I went into calibration and accidentally started the calibration procedure, but aborted. I don't know if this gets stored in memory and can corrupt the calibration channels data.
Anyone who wants to reset the atten. count, it looks like the steps are CTRL-ALT-DEL, shut down the scope software, open a command prompt window, go to c:\scope\bin\, type 'AG5483Ldr.exe / service', and then look for the reset atten option in self test menu.
As for the attenuators themselves, has anyone replaced these? I never found anything about a part number, so I am uncertain if they need to be replaced. If it's something that's checked in self test, seems like maybe they can get worn over time thus eventually failing.