I haven't used any lab power supplies yet, so mine is an inexperienced opinion. I would also prefer knobs, either the multi turn stuff or encoders, versus physical buttons.
I don't know about reliability differences, micro switches have their limits too (if you had to press them all the time to adjust parameters).
As for a pure touchscreen solution - it also sounds difficult to use. I haven't checked the specific product, just generally. If you had one with only touchscreen, could you e.g. decrease current to test the brightness variation in an LED without looking at the screen? You might be able to program a current sweep in a modern supply (I don't know if you can, but I don't see why not), but I would still prefer the knobs.