Hi,
Having some trouble with installing feeders to Neoden4 and this seems like one of the biggest and most active communities regarding this machine, so I thought I'd try asking for help here.
As I understand, the feeders have individual ID numbers and use some sort of bus network to communicate. They need to be added individually if they have the same ID, which they do if they are new, to avoid collisions. If we connect 1 feeder at a time, then everything seems to work. We can change the ID and test it in manual mode. It even seems to work ok up to 12-14 feeders, but anything more than that and weird things start to happen. Some of the feeders start giving errors, some become very unresponsive needing multiple clicks in manual mode to get any response and some continue working fine. And it doesn't seem to be related to any specific feeders. For example if we connect feeders 1 to 14 everything works, if we add 2 more then problems start occuring and if we disconnect some of the first feeders, it starts working fine again. I know this is most likely not the case, but the best way to describe this is like the machine, or the PC software, has some sort of limit on how many feeders it can handle at once.
Has anybody had any similar issues or maybe have some ideas we could try? We have contacted the manufacturer as well, but since we need to get the machine working asap, asking here couldn't hurt.
Some additional info: the machine is brand new and worked fine with the initial 7 feeders it came with. When we first added new feeders we somehow threw away the instructions stating they needed to be installed one at a time, so we connected all of them at once. Obviously it didn't work like this, but we cannot see any reason why it would have damaged the machine or caused it to behive like this.
Any help would be greatly appreciated.