Yeah, I can't log into the support center, probably because I don't remember my password. I can't reset my password for an unexplained reason. It says, "contact your administrator". I can't create a new account with the same email address. Efinix doesn't answer their phone at the office in California (voicemail only). I can't find any other way to contact them, other than a sales email address.
WTF? This is one buttoned down company. They really do not want to bother when new customers I suppose.