This is a total scam. Please consider trying to have a conversation with customer service prior to purchasing. Maybe some distributors are good hearted people who are not informed-- that or they are just in to the money they can make from selling this scam. The only thing you will get out of customer service is to look at the website. So as you navigate the website, if you ask questions, you get directed to website verbiage. I was unsure if customer service was AI, as they are unable to give any words that are not direct quotes from the website. If you are not impressed with the website or have any additional questions, just save yourself the frustration and look at the many other products out there that are manufactured by people who know their stuff and really want to help people with EMF. You will have to do your research...and ask the right questions....but they are there. EarthCalm is not one of them.