Yes ebay does have phone support they are located over seas and some of the people will just fight with you like its their money. IF this happens don't argue for more then a minute just hang up and call right back to get another person. I bought a 12.00$ beofung from a seller with a lot of positive feedback back but I was pretty sure it was a scam but bet on getting my money back if it was. 30 days which is how long the last one took (that one was 39.00 free shipping, so if it was a return maybe 12.00 was doable) to get and no radio I sent one email didn't hear back so immediately called ebay to get my money back.
First rep says you only have 30 days to dispute and its been 40. So I tell her had she ever used ebay before she clearly had not, that's how long it takes from china. She keeps fighting for 15 minutes, saying it's paypals fault then when I told her paypal is ebay she said call my bank they will give you the money back. I told her that's not how it works in America and the bank isn't an insurance policy for Chinese scammers when the money went from my bank accont into a paypal/ebay a US held company. I was getting ridiculous. I just said "Look up this account in the last week all their feedback turned from positive into negatives and every person says its a scam for the same radio, Ebay needs to catch this, ITS 12 FUCKING DOLLARS EBAY HAS BILLIONS JUST REFUND IT!!!!" So she wouldn't refund, I got the manager and got my money back after about a minute. So lesson is if they give you a hard time just get another person.
Remember ebay makes money off the scam too and they lose a lot if that person cashed out their paypal. I'm sure reps are told or given rewards for lowest number of refunds given how hard that first lady fought me. I'm sure through no fault of her own that $12 is probably a whole days pay, but not to ebay it's not.
I wonder if that fake coin says LIBFRTY on purpose so it's not seen as counterfeit but then again its so close to real money the secret service would want a look at it. If you get caught in the US with counterfeit money you have to give it to the police lose the value of it, and the secret service wants to know your info and you have to tell them where you got it from or all the places you shopped since you got it. When you see fake notes on the walls at the store behind the register technically that's illegal and they are supposed to turn it in.
But I have also seen Chinese things that could have got away with making their product look real if they just spent five minutes on google. Seems strange to put in all that effort but undermine it by not doing the last step. Like fake chips where they get the part number wrong or leave "Operator: J doe" on the packaging.
Why did they send anything in the envelope at all? Send a fake coin and now you have counterfeit currency which is much worse then counterfeit goods, 50 cents doesn't exactly = $60.00, you could have made money selling the coins as magic trick coins or something. You also can't say "we made a mistake and sent the wrong item". I often wonder if its not laziness but sheer stupidity hence why they don't have a real business.