Hello, I am sorry that you had trouble with the beta. I double checked here, but the firmware doesn't enable downgrading.
For a BETA
This seems a terrible mistake.
Sure a warning was given to
use at your own risk, but to introduce further problems and not have a way to reverse to the previous FW seems like asking for trouble.
I believe released firmware should be available for anyone who will be helped by it, but should not be offered if there is no meaningful benefit to the user as there is always an inherent risk in any update procedure from power outages or memory stick issues.
This statement might be fine for a public release, but you are addressing the
foremost electronic forum in the world....most members are not idiots.
Firmware upgrade of ANY device has a risk as you have described, in reality the of lack of widespread problems indicates conflicting statistics.
There are many many comments throughout this forum re the availability of your FW to the point that some have moved away from Rigol's products.
i believe many would support a policy change in this matter.
We all realise that occasionally a new product or a FW update might not go as intended, it is up to the manufacturer to address issues in a prompt and timely manner, nothing more, nothing less.
I wish for these comments to be seen as coming from a Test Equipment owner and are in no way intended to incite a slanging match.