That's really bad! But it's not the lack of the "plus package", it's poor network engineering. I know of specific line/interface cards causing out-of-order packets (mostly buffer issues of an ASIC) but those are usually replaced by the vendor with the next revision with a fixed ASIC. One of the protocols suffering from out-of-order packets is VoIP, i.e. RTP for streaming voice. RTP has a sequence number to detect packet loss and order problems but the VoIP phone can't wait and has to simply ignore late packets, creating poor voice quality.