Just some quantitative stuff to back up my assertions about reliability.
I'll write down my experiences quickly as I have a vast experience across lots of different platforms.
On the mobile front, I spent a number of years with Android and Windows Phone. For me, the handset is a communication and entertainment device. Both failed at that for my use cases regularly. I'm going to ignore Windows Phone which was a complete disaster across the board the moment Windows Phone 10 came out. Particularly I found that Android required a lot of maintenance, particularly at inconvenient times, all the media options were quite unreliable and the storage story was awful, including several events where 6 and 7 hosed the device entirely with qualified SD cards. Once I ended up with a randomly hosed handset on the road, stuck in a Travelodge in Manchester with a meeting to get to in an hour. I don't have time for that shit. After spending hours managing media and fixing my stuff, I eventually I just said fuck it and bought a 128Gb iPhone 6s and use Apple Music (which gets shared with all 5 household members). It has a number of irritations (everything does!) but I genuinely have to do no maintenance on it ever. It just works. Over the lifetime of the device it works out at £40/month excluding the contract but frees up between 5-10 hours of maintenance and moving files around every month. My leisure time is worth more than £8/hour to me. Also if I break it, I can walk into an Apple store and walk out with another handset on the same day because I paid for Apple Care. If you've ever dealt with 3rd party support companies who do most of the maintenance, you'll understand why this is attractive. One Motorola handset I had failed entirely after a month and came back with no repair after a month with water damage apparently. It wasn't water damaged. The repairer water damaged it because it was cheaper than repairing it. Barclaycard sorted that one out.
I'll concede on Apple Pricing on laptops. It's pretty high. My daily driver laptop was a top end 15" MBP (i7, 16Gb, 1TiB SSD) and cost me just over £3k when I bought it. But that was in 2013. I was paying around £1500 for a T-series ThinkPad before that which was lasting about 18 months and thanks to windows (which isn't all that great for us Linux and AWS wranglers) I was burning hours a month on friction and broken shit. This thing hasn't had a single problem since I got it. Not one in 4 years. I expect to get 6 years out of it. So that's £42/month.
So I'm running my entire operation on a £82/month budget (which is a tiny fraction of my post-tax income) and get top line hardware that doesn't get in my way and when I'm tired of it, I get a quite frankly ridiculously large 30-40% return on what I sell.
A note though on subsidies. When you purchase a PC based laptop, a lot of the time you're paying less than cost price for the laptop as some of the cost is usually subsidised by Microsoft who will try and use it to upsell you subscription services (windows SKU upgrades, office etc) and crapware by third parties. When you buy a Mac, there are no subsidies. You're paying for all the services that they issue with it such as calendaring, cloud, mail, messaging, pages/numbers (which aren't that bad), mapping, navigation, contact management, the lot up front. There are two upsells which are Apple Music and more cloud storage, both of which I buy because they are cheaper than working around it to be honest and they work very well. This is evidenced by the fact that half of the new UWP apps that ship with windows 10 are advertising driven and telemetry.
I think a lot of friction people experience when moving between platforms is the naive expectation that if you walk into a room, all the chairs are going to be exactly where you want them. You have to go in open-minded and thoroughly researched and don't try and move all the chairs around.
Now there are a few turds I will say. The first is software availability. As much as I like it, some stuff only runs on windows. But that sits in a VM and stays out of the way. If windows goes pop, it gets reverted to a snapshot and the world carries on. Also I'm not too sure about the current line MacBook Pro and the new function key display but I really rarely use function keys (as I'm a unix guy) so perhaps this isn't a problem.