How the hell do places like that stay in business?!? That sounds like unbelievably atrocious service.
-Pat
By making contracts with the postal services of other countries. So if someone sends me something from the UK with Royal Mail, GLS have a contract to lose it once it gets to Germany. In the case of GLS, I've complained every time, I've been told that the driver was on his last warning, that the driver would be disciplined, etc etc. I even set up a CCTV camera to see if the van even passed the house (it didn't), yet they claimed that he tried to deliver it and we weren't home and no notification was left.
That is very likely another reason if not the main reason.
DPD is solved now: A neighbour handed the package to me because he found it in his post box. It was a padded letter.
Roughly 40 minutes later a DPD-driver rang at my door to find out about my complaint personally.
He was apparently glad I could give him notice that I had received the package short before, finally.
When I signed his notice that I had received the package I checked the archived signature that was left when the package was delivered originally: It was a unreadable scratch of two or three characters and clearly not my signature.
Ok, that's what DPD should have delivered correctly:
A 0,5m N-connector (m) to BNC (m) low loss Highflexx 7 cable.
My HP 437B measures -0,03dBm@50MHz: within/slightly better than the specs.
Downside: The seller is a smoker. It stinks. Even IPA was not enough to wash the smell off.
Hermes: No reaction to my complaint besides the ticket notification since Wednesday. Oh boy..