But when I'm in a hurry, they will deliver stuff in 48h to my door.
How long delivery from Mouser or DigiKey as example?
Mouser takes 4-5 days but no import procedure, they pass it through EU subsidiary . I don't use Digikey. With them it is always import procedure from a country outside EU. That adds a day or two (or three) on top of few days of delivery in a first place. And also I have to deal with import declarations...
Digikey is actually "funny" here in France - they pretend to have a French website, it shows as the contact their Dutch office (with a Dutch phone number &
French fax number - go figure). But when you order from them, everything comes from the US (Digikey doesn't have any EU stock, AFAIK) and while you usually don't pay any customs charges, UPS will send you an invoice for about 20 euro for doing the customs declaration - for every order. Even though filling the customs declaration is the
sender's responsiblity and not yours (Digikey apparently couldn't be bothered/doesn't pay for it - so UPS will charge the recipient for it instead!).
However, when you raise a stink, since wtf are these charges about when they weren't mentioned on the original site, they make all the effort to look like an EU company, they have an EU VAT registration and actually do collect the VAT here, they invoice you from Netherlands as well, so as a buyer you have the every right to expect it is a "local" (within EU) transaction (thus you shouldn't have to pay any customs declaration fees) - they will waive the fee! But good luck trying this unless you are a company with a VAT number, they will just tell you to piss off.
I find this a very disgusting business practice.