Can we sue cellular providers for Wifi calling charges?

[Raj]

So Wifi calling charges are like, being billed for making a normal call while also being billed for using your data on whatever wifi you're paying for.

[jmh]

Our provider (UK) set these charges out when they first introduced wifi calling and I can choose to enable it or not. It sets out that these calls come out of my usual ration just like normal calls. IMO I can't see how you can sue someone for using something that you've been told about unless you've not actually been told and you can prove a reasonable expectation that such phone calls would be free somehow.

[Rerouter]

If calls where being charged as the data usage, there price would have fallen to near 0 in recent days, instead its essentially a voip service that your calling through, and with all the various agreements that is what they believe that service is worth per minute / call.

Check the endlessly long terms and conditions, they will probably have some blanket claims about not be responsible for the cost of data charges incurred by wifi calling.

[PA0PBZ]

When my provider introduced Wifi calling they had a FAQ about it and there was a point about payment and they said that it still used most of their infrastructure which I see as a valid point. And since I have an unlimited bundle anyway I decided not to bother.

[tautech]

Unless you're calling peer to peer I imagine charges would apply. 

[Raj]

When my provider introduced Wifi calling they had a FAQ about it and there was a point about payment and they said that it still used most of their infrastructure which I see as a valid point. And since I have an unlimited bundle anyway I decided not to bother.

Same here. I've got unlimited data on landline.

There's another thing that's bothering me a lot.
And that thing is, you can't get "validity" for more than 28 days at justified rates for your sim card.
And when it gets invalid, you need to recharge it.
To recharge it,one of the method is to use debit card.
to complete debit card transaction,like on any other Indian website, you need to get an OTP on your phone.
To get the otp, you need your Sim card to be valid


Meanwhile I can buy stuff costing as much as my bank balance on non-Indian websites using my debit card
This leads to them forcing you to use payment methods, that aren't preferred by me

Unless you're calling peer to peer I imagine charges would apply. 

they still apply when you're using peer to peer connection, Now having a charge for making the receiving guy's phone "ring" might be justified, but they charge you for the whole call.

[madires]

Of course you can sue, but you'll lose. The cellular provider has to buy and run gateways for WiFi calling, and maybe has also to pay for internet transit.

[Jeroen3]

So Wifi calling charges are like, being billed for making a normal call while also being billed for using your data on whatever wifi you're paying for.

You pay for the flexibility of being able to walk out of wifi range without dropping the call, like it would have with a Facetime conversation on a WiFi only iPad. And that the one you are calling doesn't have to be in range as well. You also pay for the ownership of the identification number provides by an organization held against telecommunications laws. (which facebook isn't).

Of course you can sue, but you'll lose. The cellular provider has to buy and run gateways for WiFi calling, and maybe has also to pay for internet transit.

No the provider doesn't have to buy and run the gateway, it's your job to provide the WiFi.

[madires]

I didn't mean the WiFi router/AP at the customer's premises. I was talking about the gateways at the cellular provider's side, i.e. the other end of the VoIP connection. Those boxes aren't cheap.