I just updated my father's computer to Windows 10 (from remote, using Teamviewer... as he lives 1000 miles away). He called me in a panic that he got this "Your Files have been encrypted" Virus and that he was being asked to send some Bitcoins. At that point.... I figured it was all over.... There was no way we would pay ransom and the computer was going to just be better off getting wiped clean of the infection and whatever files he had lost would just need to be restored from backup (Which he doesn't do).
Anyways, I cleaned his machine up using Malwarebytes and did a thorough scanning with Avira.... Both found thousands of infected files which were eliminated. I figured, I may as well install Windows 10 because it's not my machine.
And it is better than the Windows 8.1 garbage he was running before with the "Tiles" layout.
NOTE: I noticed he had no "upgrade" path to Windows 10.... No Get Windows 10 icon, and Nothing in Windows Update! I had to actually go to the Windows 10 microsoft website and download their Windows 10 update utility to do it! Has anyone else noticed this on a Windows 8.1 installation?
Windows 10 installed, even after several reboots I was still able to re-establish a connection with Teamviewer as soon as it booted, and finished scanning and all is clean. I tried opening some of the so-called "encrypted" files and they worked!
That makes no sense..... Perhaps he was infected with something else? Or maybe he was confused by a pop-up that showed up on his screen that was spoofing the same type of virus? Anyways, we dodged that bullet....
So yeah... Windows 10, to replace Windows 8.1. If he was Windows 7, I would probably not have upgraded him. But seeing he was on Windows 8.1 and we had actually installed 3rd-party utilities to remove the tile interface and make it look more like class Windows with the Start menu, I'm actually kind of liking Windows 10 layout.
We'll see how long he stays virus free though. I keep telling him to be careful not to open attachments from his buddy who sends him jokes through email, but he does not listen!