Yeah, second on that, SiliconWizard.
I find Google's 'reception' of customers is appalling, and that is without arguing the tired old "It's free, you know", (meanwhile they go about the monopoly, no brakes applied, apparently).
The sentence(s) that start with customer oriented attitude, rather than open hostility, like some big city CAB driver, (dirty cigarette smoldering in mouth, for sleazy effect).
And, going the other way, observing the 'gaps' and silent changes to formats and limitations. When Google, or YouTube makes a format change, (on-screen for instance) you immediately know who they serve...and it's not you.
This newer business of labeling such a powerful monopoly as a 'State Affiliated' entity, as Musk did (NPR) isn't flattering either.
? I'm wondering; Doesn't the word 'googleplex' mean to encompass all things, everywhere...or is it just a big big number ?
Google Forms at my Doctor's office. Jeez-Louise !!!