Hi Pete,
Sorry I hadn't seen your posts before, I'm not always here, but pop in every now and then.
Yes, we've seen this issue on some of our LCD modules before, in fairly small numbers thankfully, but it is certainly a known problem that our LCD supplier have acknowledged.
Although your LCR is out of it's 2 year warranty period, we're happy to sort out the rectification of this free of charge.
If you wish, you can send your LCR40 to us here in the UK, or if you prefer, we can send you a replacement LCD module (if that's the case them please PM me your postal address).
If you do wish to send your LCR40 to us then please ensure that the outside of the package is clearly marked with "Inward Processing Relief - Item return to factory for repair" to help reduce the possibility of it attracting duty charges. Our address is as follows:
Repairs Dept - Peak Electronic Design Ltd
Atlas House, 2 Kiln Lane,
Harpur Hill Business Park
Buxton, Derbyshire
SK17 9JL, UK
I hope that helps you. Let me know if you have any further queries.
All the best,
Jez