Author Topic: New Agilent scopes  (Read 388460 times)

0 Members and 13 Guests are viewing this topic.

Offline shadowless

  • Regular Contributor
  • *
  • Posts: 126
  • Country: us
Re: New Agilent scopes
« Reply #425 on: July 19, 2011, 06:26:23 pm »
Agilent Technologies Oscilloscopes: No clues yet, but I can tell you it is different from the team member Easter Egg.
 

Offline mikeselectricstuffTopic starter

  • Super Contributor
  • ***
  • Posts: 13872
  • Country: gb
    • Mike's Electric Stuff
Re: New Agilent scopes
« Reply #426 on: July 19, 2011, 09:57:25 pm »
Agilent Technologies Oscilloscopes: No clues yet, but I can tell you it is different from the team member Easter Egg.
Maybe an animation  of a guy in an Agilent T-Shirt pissing all over a Tek scope... ;D
Youtube channel:Taking wierd stuff apart. Very apart.
Mike's Electric Stuff: High voltage, vintage electronics etc.
Day Job: Mostly LEDs
 

Offline shadowless

  • Regular Contributor
  • *
  • Posts: 126
  • Country: us
Re: New Agilent scopes
« Reply #427 on: July 19, 2011, 11:16:42 pm »
that could explain for hacklordsniper's brick scope :)
 

Offline Wartex

  • Frequent Contributor
  • **
  • Posts: 411
  • Country: ca
    • http://headsplosive.com
Re: New Agilent scopes
« Reply #428 on: July 19, 2011, 11:35:01 pm »
My DSO-X3024A is officially dead  :(

I wanted to probe the ESR meter i got today and turned my scope on while i prepare a probe. In that moment i received a phone call and answered my mobile phone. About 5 minutest later i seen my scope is still booting with following sequence "all channels lights on, wavegen light on, run/stop, single button light on" and over and over. I left the unit alone for 30 minutes thinking it will boot, but no luck. Then i cycled power and i got only 2 vertical lines of garbage (one in bottom, one in top), the scope after some time came to Agilent picture of mountain and repeating the sequence described above. I cycled the power couple of times more but it just comes to that boot cycle and nothing happens  :(

Time to pack it up and ship it back, really disappointed

Failent Technologies.
 

Offline bandtank

  • Contributor
  • Posts: 23
Re: New Agilent scopes
« Reply #429 on: July 19, 2011, 11:38:56 pm »
No free upgrade for me :(

Phone Agilent tech support and explain that you want the free update. I did and they were very helpful and I got a license within a couple of days.

What do you mean by this? I don't understand what everyone is talking about regarding the free update. I registered my oscilloscope and haven't received any offers in my email about it.
 

Offline EEVblog

  • Administrator
  • *****
  • Posts: 38198
  • Country: au
    • EEVblog
Re: New Agilent scopes
« Reply #430 on: July 20, 2011, 01:59:35 am »
My DSO-X3024A is officially dead  :(

I wanted to probe the ESR meter i got today and turned my scope on while i prepare a probe. In that moment i received a phone call and answered my mobile phone. About 5 minutest later i seen my scope is still booting with following sequence "all channels lights on, wavegen light on, run/stop, single button light on" and over and over. I left the unit alone for 30 minutes thinking it will boot, but no luck. Then i cycled power and i got only 2 vertical lines of garbage (one in bottom, one in top), the scope after some time came to Agilent picture of mountain and repeating the sequence described above. I cycled the power couple of times more but it just comes to that boot cycle and nothing happens  :(

Time to pack it up and ship it back, really disappointed

Bummer.
Sounds suspiciously like the problem I had.
I trust Agilent will take good care of you though.
I recon any failed scope should automatically get a free upgrade of your choice!

Dave.
 

Offline hacklordsniper

  • Frequent Contributor
  • **
  • Posts: 574
  • Country: hr
  • Don't turn it on, take it apart!
    • HackLordSniper
Re: New Agilent scopes
« Reply #431 on: July 20, 2011, 04:12:57 am »
Dave it is very similiar to your fault but as i remembered your display didnt work, and my works. Also i dont have any vga/lan module installed like your scope. But it happened exactly first boot after installing my free license. I wonder is there a keypad combination to preform full factory reset at boot.
Oh, the joy of sending various electronics to silicon heaven
 

Offline deephaven

  • Frequent Contributor
  • **
  • Posts: 796
  • Country: gb
  • Civilization is just one big bootstrap
    • Deephaven Ltd
Re: New Agilent scopes
« Reply #432 on: July 20, 2011, 07:50:54 am »
No free upgrade for me :(

Phone Agilent tech support and explain that you want the free update. I did and they were very helpful and I got a license within a couple of days.

What do you mean by this? I don't understand what everyone is talking about regarding the free update. I registered my oscilloscope and haven't received any offers in my email about it.

Earlier in this thread a link was given to Agilent's free update page, it's https://www.home.agilent.com/agilent/editorial.jspx?cc=US&lc=eng&ckey=2058434

I think orginally it only applied to new purchases of the scope which meant existing owners didn't get any notification. However, they seem to be letting previous purchasers to claim for the free update.
 

Offline plesa

  • Frequent Contributor
  • **
  • Posts: 965
  • Country: se
Re: New Agilent scopes
« Reply #433 on: July 20, 2011, 08:34:00 pm »
No free upgrade for me :(

Phone Agilent tech support and explain that you want the free update. I did and they were very helpful and I got a license within a couple of days.

What do you mean by this? I don't understand what everyone is talking about regarding the free update. I registered my oscilloscope and haven't received any offers in my email about it.

Earlier in this thread a link was given to Agilent's free update page, it's https://www.home.agilent.com/agilent/editorial.jspx?cc=US&lc=eng&ckey=2058434

I think orginally it only applied to new purchases of the scope which meant existing owners didn't get any notification. However, they seem to be letting previous purchasers to claim for the free update.
I just purchased the MSOX3034 from Farnell after I found the offer for free upgrade. I registered the instrument and send request for free upgrade, it was rejected. I suppose that they add the check if the email adresses are in some distribution list.

The MSOX is quite good instrument, but I have few notes : in the backgroud there is some noise, it comes from backlight inverter.
The knob are too loose and weak, compared to other instruments.

I'm glad the the fan is really silent. When I purchased the LCR meter 4980A few months ago, I was very close to return the unit. The fan inside meter can be compared to hair dryer :-)
 

Offline shadowless

  • Regular Contributor
  • *
  • Posts: 126
  • Country: us
Re: New Agilent scopes
« Reply #434 on: July 21, 2011, 12:18:03 am »
I think you should contact them on your new purchase.
 

Offline Dad-O-Rama

  • Contributor
  • Posts: 12
Re: New Agilent scopes
« Reply #435 on: July 21, 2011, 01:16:19 am »
Has anyone else found this free upgrade link (other than here)??

I've asked the question a few times, but no response.

No Google hits, other than here, after I posted the link.

No comments on the Facebook posting.

What's it mean??

Murray
 

Offline Wartex

  • Frequent Contributor
  • **
  • Posts: 411
  • Country: ca
    • http://headsplosive.com
Re: New Agilent scopes
« Reply #436 on: July 21, 2011, 02:36:33 am »
No free upgrade for me :(

Phone Agilent tech support and explain that you want the free update. I did and they were very helpful and I got a license within a couple of days.

What do you mean by this? I don't understand what everyone is talking about regarding the free update. I registered my oscilloscope and haven't received any offers in my email about it.

Earlier in this thread a link was given to Agilent's free update page, it's https://www.home.agilent.com/agilent/editorial.jspx?cc=US&lc=eng&ckey=2058434

I think orginally it only applied to new purchases of the scope which meant existing owners didn't get any notification. However, they seem to be letting previous purchasers to claim for the free update.
I just purchased the MSOX3034 from Farnell after I found the offer for free upgrade. I registered the instrument and send request for free upgrade, it was rejected. I suppose that they add the check if the email adresses are in some distribution list.

The MSOX is quite good instrument, but I have few notes : in the backgroud there is some noise, it comes from backlight inverter.
The knob are too loose and weak, compared to other instruments.

I'm glad the the fan is really silent. When I purchased the LCR meter 4980A few months ago, I was very close to return the unit. The fan inside meter can be compared to hair dryer :-)

Quote bonanza... So you are saying this things has a CFL backlight? Fuck that shit! I thought it had LED backlight. That thing will burn out and then you are stuck with a blank screen.
 

Offline shadowless

  • Regular Contributor
  • *
  • Posts: 126
  • Country: us
Re: New Agilent scopes
« Reply #437 on: July 21, 2011, 03:35:22 am »
Agilent Technologies Oscilloscopes:
We've had some questions on the Easter Egg - if no one has found it by Friday, I'll give some hints on Monday. In the meantime, I hear it has something to do with the TV show "Lost". One of our engineers is a big fan!
 

Offline bandtank

  • Contributor
  • Posts: 23
Re: New Agilent scopes
« Reply #438 on: July 21, 2011, 04:28:21 am »
Does anyone know if the new firmware disables the license hacks?
 

Offline hacklordsniper

  • Frequent Contributor
  • **
  • Posts: 574
  • Country: hr
  • Don't turn it on, take it apart!
    • HackLordSniper
Re: New Agilent scopes
« Reply #439 on: July 21, 2011, 06:16:58 am »
Does anyone know if the new firmware disables the license hacks?

I didnot know there is any ?

Altrough there are trial licenses so there is no point in it except hacking the bandwith license
Oh, the joy of sending various electronics to silicon heaven
 

Offline bandtank

  • Contributor
  • Posts: 23
Re: New Agilent scopes
« Reply #440 on: July 21, 2011, 06:20:26 am »
You obviously didn't read the first 300 posts in this thread.
 

Offline hacklordsniper

  • Frequent Contributor
  • **
  • Posts: 574
  • Country: hr
  • Don't turn it on, take it apart!
    • HackLordSniper
Re: New Agilent scopes
« Reply #441 on: July 21, 2011, 07:08:20 am »
You obviously didn't read the first 300 posts in this thread.

I guess i missed it. I remember there was some secure data tool leak but nothing specifically was done. I will read again just now...
Oh, the joy of sending various electronics to silicon heaven
 

Offline mikeselectricstuffTopic starter

  • Super Contributor
  • ***
  • Posts: 13872
  • Country: gb
    • Mike's Electric Stuff
Re: New Agilent scopes
« Reply #442 on: July 21, 2011, 08:49:00 am »
Does anyone know if the new firmware disables the license hacks?

I didnot know there is any ?

Altrough there are trial licenses so there is no point in it except hacking the bandwith license
...Until they make trial licenses expire permanently, which I'm surprised they don't already do. Or withdraw them.
Incidentally I just checked the Agilent site, and it is showing no trials for the 3000 series
http://www.home.agilent.com/agilent/product.jspx?nid=-33573.970755.00&cc=US&lc=eng

and only a few for the 2000 (no MSO, wavegen)

http://www.home.agilent.com/agilent/product.jspx?nid=-33575.970747.00&cc=US&lc=eng
Youtube channel:Taking wierd stuff apart. Very apart.
Mike's Electric Stuff: High voltage, vintage electronics etc.
Day Job: Mostly LEDs
 

Offline hacklordsniper

  • Frequent Contributor
  • **
  • Posts: 574
  • Country: hr
  • Don't turn it on, take it apart!
    • HackLordSniper
Re: New Agilent scopes
« Reply #443 on: July 21, 2011, 09:01:53 am »
Well they cant do anything about trial licenses we allready have in our possesion except disabling them in next fw update somehow (not allowing the user to set clock anything later than date of release of latest fw, or something similiar).

There is no anymore trials there, you are right. I tough they will offer trials "forever" so people can try before they buy.
Oh, the joy of sending various electronics to silicon heaven
 

Offline mkissin

  • Regular Contributor
  • *
  • Posts: 118
Re: New Agilent scopes
« Reply #444 on: July 21, 2011, 09:54:02 am »
It seems very odd that they've removed the trial licenses. Oddly enough, the trial for the U1881A power measurement software does seem to still be available.
 

Offline mikeselectricstuffTopic starter

  • Super Contributor
  • ***
  • Posts: 13872
  • Country: gb
    • Mike's Electric Stuff
Re: New Agilent scopes
« Reply #445 on: July 21, 2011, 10:49:51 am »
Maybe they've spotted the clock issue and are changing the firmware so it deletes expired licenses... I'm amazed this ever worked at all...
Youtube channel:Taking wierd stuff apart. Very apart.
Mike's Electric Stuff: High voltage, vintage electronics etc.
Day Job: Mostly LEDs
 

Offline hacklordsniper

  • Frequent Contributor
  • **
  • Posts: 574
  • Country: hr
  • Don't turn it on, take it apart!
    • HackLordSniper
Re: New Agilent scopes
« Reply #446 on: July 21, 2011, 11:20:57 am »
Maybe they've spotted the clock issue and are changing the firmware so it deletes expired licenses... I'm amazed this ever worked at all...

I could bet that you are absolutely right. Probably they expect that bigger buyers like serious companies will not do that and they would just buy license they need.
Oh, the joy of sending various electronics to silicon heaven
 

Offline mikeselectricstuffTopic starter

  • Super Contributor
  • ***
  • Posts: 13872
  • Country: gb
    • Mike's Electric Stuff
Re: New Agilent scopes
« Reply #447 on: July 21, 2011, 02:22:49 pm »
Maybe they've spotted the clock issue and are changing the firmware so it deletes expired licenses... I'm amazed this ever worked at all...

I could bet that you are absolutely right. Probably they expect that bigger buyers like serious companies will not do that and they would just buy license they need.

..of course it is possible that they quietly aren't too bothered about  people circumventing the license system, as they'd likely never buy it, and it's effectively an incentive to sales, whearas corporate purchasers would probably just buy the spec they need in the first place.

BTW had a quick play with a 6000 trial (these are still on the website) & fiddling with the clock - after expiry it does appear to delete the license, but it doesn't seem to set any marker to prevent reinstallation after setting the clock back again. will know in about 14 days if there's anything more subtlehidden away...
 
Youtube channel:Taking wierd stuff apart. Very apart.
Mike's Electric Stuff: High voltage, vintage electronics etc.
Day Job: Mostly LEDs
 

Offline implor

  • Regular Contributor
  • *
  • Posts: 59
Re: New Agilent scopes
« Reply #448 on: July 21, 2011, 09:00:46 pm »
This crap to only give the wave gen to new customers just makes me sad. To make me pay $665 (yah guys, thats what the thing cost in sweden) for something they give away for free to others, it only makes them look like another "big bad company".

Here is my suggestion, Give it away to for free to students and anyone thats not a company. Or give me a deal, like buy a agilent multimeter and get it for free.



 

Offline mikeselectricstuffTopic starter

  • Super Contributor
  • ***
  • Posts: 13872
  • Country: gb
    • Mike's Electric Stuff
Re: New Agilent scopes
« Reply #449 on: July 21, 2011, 09:32:17 pm »
Quote
So you are saying this things has a CFL backlight? Fuck that shit! I thought it had LED backlight. That thing will burn out and then you are stuck with a blank screen.
I don't think so - looking at the teardown pics you can see a flex cable coming out of the display and no sign of a CCFL inverter transformer, so it looks like LED.
And anyway CCFL's aren't that bad - My MSO6000 is about 7 years old and still fine, and you can get replacement CCFL tubes fairly easily so it's no big deal.
Youtube channel:Taking wierd stuff apart. Very apart.
Mike's Electric Stuff: High voltage, vintage electronics etc.
Day Job: Mostly LEDs
 


Share me

Digg  Facebook  SlashDot  Delicious  Technorati  Twitter  Google  Yahoo
Smf