Author Topic: New Agilent scopes (Read 392571 times)

Rufus · « **Reply #375 on:** July 09, 2011, 02:35:04 pm »

Quote from: alm on July 09, 2011, 01:53:16 pm

what does their manual say?

Not much useful http://www.home.agilent.com/agilent/redirector.jspx?ckey=2013000&action=ref&lc=eng&cc=CA&cname=AGILENT_EDITORIAL.

The high frequency trimmers are (from memory) a pot in series with the scope input and a pot from the input in series with an unknown value capacitor to ground.

alm · « **Reply #376 on:** July 09, 2011, 03:07:06 pm »

Those instructions are useless. I'm also surprised that they don't specify a rise time. I would probably leave them alone unless you have a pulse generator with a fairly fast rise time and clean edge. No point in adjusting for a clean square edge if the signal isn't a nice square wave. Adjusting a step with low rise time for square edge will result in over peaking.

Rufus · « **Reply #377 on:** July 09, 2011, 03:31:39 pm »

Quote from: alm on July 09, 2011, 03:07:06 pm

I would probably leave them alone unless you have a pulse generator with a fairly fast rise time and clean edge.

I said what I did a couple of posts ago.

tlivings · « **Reply #378 on:** July 10, 2011, 03:55:18 pm »

I ordered an MSOX2024 on Friday and I now wait for it, which is ok as I need to clean a spot for it on the bench. Seems adding something is what motivates me to clean Ha.

I did see something on the Aglient web for this scope that might interest Dave.
Version 1.2 of the firmware has some interesting additions.
The web interface has an option for a display that matches the scope. I remember in his
review of the scope he mentioned that and looks like they were listening.
Also 1mv/div

I attached the pdf of the notes for Ver 1.2
Tom

hacklordsniper · « **Reply #379 on:** July 10, 2011, 07:05:13 pm »

I just updated. The qr code leads here http://itunes.apple.com/us/app/tips-tricks-agilent-oscilloscopes/id416812592?mt=8

i tought we will get something other from it , altrough the update brings nice improvments.

Dad-O-Rama · « **Reply #380 on:** July 13, 2011, 05:27:49 pm »

I'll start a new thread for this as well, but I know people look here, too.

FREE upgrade available for DSOX2000 and DSOX3000 scopes (wavegen, segmented memory, or mask)

https://www.home.agilent.com/agilent/editorial.jspx?cc=CA&lc=eng&ckey=2061359&id
(be sure to delete any of my information!)

I couldn't find this by searching, but a link popped up and i filled it out- and it worked! I ow have the wavegen lic (without having to hack anything

)

Free Scope Upgrade

You could receive one FREE upgrade associated with the purchase of a new Agilent InfiniiVision 2000 X-Series, 3000 X-Series, or 7000B Series oscilloscope. (After reviewing the upgrade table, please use your back key to return to the Web page)

Simply register your information below and you will receive an email with instructions to claim your FREE upgrade.

You will have 90 days to purchase a new Agilent InfiniiVision oscilloscope that best meets your needs and redeem your FREE upgrade.

hacklordsniper · « **Reply #381 on:** July 14, 2011, 04:34:43 am »

Unfortunately the free upgrade is only for a scope you will buy after asking for a free upgrade. I tried and got a polite response saying i dont have right for it because the scope was bought before claiming free upgrade.

This is kind of not fair to people that allready bought the scope sounding little bit like Chinese manufacturers policy "when we have your money we dont care anymore"

However i have a problem with my Agilent it seems all time some strange plastic shavings fall from inside the scope i tought they would clean that in the manufacturing proces

EEVblog · « **Reply #382 on:** July 14, 2011, 10:01:01 am »

Quote from: tlivings on July 10, 2011, 03:55:18 pm

I ordered an MSOX2024 on Friday and I now wait for it, which is ok as I need to clean a spot for it on the bench. Seems adding something is what motivates me to clean Ha.

I did see something on the Aglient web for this scope that might interest Dave.
Version 1.2 of the firmware has some interesting additions.
The web interface has an option for a display that matches the scope. I remember in his
review of the scope he mentioned that and looks like they were listening.
Also 1mv/div

1mv/div is nice, as are the extra waveform options for the wavgen.
Agilent are on the ball.
I hope they keep it up!

Dave.

EEVblog · « **Reply #383 on:** July 14, 2011, 10:15:47 am »

I just updated, and I like the new boot landscape image of a lovely lit rock formation with snow capped mountains in the background.
One of the developers photos maybe?

Not surprisingly, the new 1mV/div mode has double the noise of the 2mV/div mode, a whopping 2 division peak-peak.
Can't beat a good analog scope

Dave.

_Sin · « **Reply #384 on:** July 14, 2011, 11:44:11 am »

Interesting that the new wavegen options are not available on the 2000X. Another artificial differentiator.

Dad-O-Rama · « **Reply #385 on:** July 14, 2011, 05:05:13 pm »

Quote from: hacklordsniper on July 14, 2011, 04:34:43 am

Unfortunately the free upgrade is only for a scope you will buy after asking for a free upgrade. I tried and got a polite response saying i dont have right for it because the scope was bought before claiming free upgrade.

This is kind of not fair to people that allready bought the scope sounding little bit like Chinese manufacturers policy "when we have your money we dont care anymore"

However i have a problem with my Agilent it seems all time some strange plastic shavings fall from inside the scope i tought they would clean that in the manufacturing proces

I wondered about this myself, as I bought the DSOX2024 about a month and half ago, but it went through fine and i now have the wavegen lic. I did register the scope when I got it with the same email used for the upgrade offer, though I don't know if it makes any difference.

DSOX2000 series firmware update retains the same Agilent Technologies splash screen on boot, no landscape for us lower end folks I guess (along with the reduced wavegen features, etc)

500in1 · « **Reply #386 on:** July 14, 2011, 07:23:57 pm »

Quote

DSOX2000 series firmware update retains the same Agilent Technologies splash screen on boot, no landscape for us lower end folks I guess (along with the reduced wavegen features, etc)

I installed the firmware on my DSOX2012A yesterday and have the landscape at boot. Firmware ver# 1.20 dated 6/30/2011. Try installing the firmware again.

I also applied for a free upgrade, but have not heard from Agilent yet. I purchased my scope at the end of April.

shadowless · « **Reply #387 on:** July 14, 2011, 10:04:00 pm »

I applied but received a mail saying that the deal is for new scope purchase only. Wrote back to tell them I just received it on the July 5th which is less than 10 days ago and Agilent was kind enough to make the exception.

Loaded the wavegen license and it is working great! Definitely a thumb up for their customer service & sales.

I do feel that they should extend the deal to those early adopter who have already bought the scope. It is really no real cost to them but I am sure they would win many hearts with that move.

The free option deal is really good for those who are still hesitating about Agilent. With this freebie option it would be more value for money than Rigol in my opinion.

500in1 · « **Reply #388 on:** July 14, 2011, 10:44:46 pm »

Well I got my free upgrade license for the wavegen but it looks like Agilent sent the wrong license. It will not load on my scope. Screen shows "This license is not for this Oscilloscope. The license is not installed". Called Agilent and filed a support ticket for a new license.

A quick question to the people the received their upgrade. The file name is: FreeUpgradeProgram_******.lic. The numbers that are in the ******, Do these match your Ser#? Tech support could not tell me if they we supposed to be part of your ser#.

I bought my DSO-X 2012A at end of April and received the upgrade. Hopefully they are extending the time frame for eligibility.

Rufus · « **Reply #389 on:** July 14, 2011, 11:21:08 pm »

Quote from: 500in1 on July 14, 2011, 10:44:46 pm

A quick question to the people the received their upgrade. The file name is: FreeUpgradeProgram_******.lic. The numbers that are in the ******, Do these match your Ser#?

The license files are XML. You should be able to view it (notepad will do) and see what it is for and what doesn't match your scope.

500in1 · « **Reply #390 on:** July 14, 2011, 11:57:00 pm »

Quote from: Rufus on July 14, 2011, 11:21:08 pm

The license files are XML. You should be able to view it (notepad will do) and see what it is for and what doesn't match your scope.

Thanks, took a look and everything seems ok as far as ser# and model#. Waiting on Agilent now.

Follow up, Agilent sent out new LIC file and all is fine now.

hacklordsniper · « **Reply #391 on:** July 15, 2011, 04:16:52 am »

I responded to lady who sent me e-mail about not having right for license and asking why a buyer like me is less important who bought the scope without anything free and just because i like Agilent and that this smells like Rigol policy "once we got your money' we dont care". One hour later i recieved response that im right and i will recieve my license in two days. Way to go Agilent !

I asked for MemUp since its only license not available as trial, all others i installed from trials and returned the date few years in past

mkissin · « **Reply #392 on:** July 15, 2011, 09:11:53 am »

I've requested (and received) free licenses for three different 3000 series scopes now. They were all purchased about 2 months ago, so it doesn't appear that they need to be purchased in the future.

It's also worth noting here that, from my initial tests, your free license doesn't seem to mind if you roll the clock back to use the free trial licenses once it's installed. However, your clock does need to be set correctly to get it installed in the first place, after which you'll need to roll the clock back and reinstall the trials.

Dad-O-Rama · « **Reply #393 on:** July 15, 2011, 02:27:19 pm »

Any thoughts now on why Agilent has not openly broadcast this promotion?

I don't know why it popped up when it did while I was at their site. I haven't been able to find it since, and had to go back to my browser history to find the link. And a google search brings up nothing (but this link, now!!)

So I'm glad it works, and the folks here can take advantage of it. One of the perks of being part of the EEVblog community!

Murray

Dad-O-Rama · « **Reply #394 on:** July 15, 2011, 04:57:20 pm »

Ok, I posted the offer link on Agilents oscilloscope facebook page. We'll see what happens...

shadowless · « **Reply #395 on:** July 15, 2011, 06:24:38 pm »

Thank you for sharing the info! Now i have a wave generator and the first thing i did was to calibrate the probes with it

Really i think we should thank Agilent for making it happen, they can choose to ignore those who have already bought the scope if they want to and they didn't.

tnt · « **Reply #396 on:** July 15, 2011, 06:30:39 pm »

The link doesn't seem to be working for me. Is it still working ?

Dad-O-Rama · « **Reply #397 on:** July 15, 2011, 07:44:57 pm »

Try this: https://www.home.agilent.com/agilent/editorial.jspx?cc=US&lc=eng&ckey=2058434&id=2058434

(replace my information if it's there)

Murray

elCap · « **Reply #398 on:** July 16, 2011, 01:20:55 am »

I have a DSOX2014A which I bought on Feb 15, and applied for the free upgrade yesterday and got the licence today! So it still works.
I got the Wave Gen. Now I have all feature I want (I have the MSO upgrade, and soon seg mem as well). Thanks Agilent!

ErnieEngineer · « **Reply #399 on:** July 16, 2011, 09:01:38 am »

Hey, How do the trial licences work? If they expire do the work again if I set the clock backwards? Or once they expire is is already too late? Also anyone figure out how to backup the memory?


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Author Topic: New Agilent scopes (Read 392571 times)

alm

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