¿Is Keysight replacing out-of-warranty U127x multimeters then?
I have two of them and I am planing on exchange one for the revised version and the other one for the U1282A.
Yes, out of warranty is not a problem. My U1272a was an Agilent, not a Keysight. As posted recently, I got a replacement with the EMC fixes.
Just for the record:
Hi
Thank you for your response and for choosing the option to receive a higher performance U1280 handheld digital multi-meter and redesigned U1270 series handheld digital multimeter. We will process your request base on the information you provided as listed below.
Your Name: XXXXXX
Your mailing address: XXXXXXX
Your phone number: +XXXXXXXXX
Product Model: U1272A x 2
Serial Number: MYXXXXXX & MYXXXXXX
A Keysight representative will contact you for the delivery arrangement in two weeks. The delivery time may vary depending on the destination country. Please contact hh_promo@keysight.com if you have any questions.
Thanks and regards,
XXXXXXXXXX
Business Process Coordinator
Keysight Technologies
I was thinking on buying the Rohde & Schwarz HMO12xx oscilloscope, but after this excellent service from Keysight I am starting to reconsider my brand choice. Such customer care is top notch.