Dave, a good tear down.
Australia is NOT a 240V country. It is a 230V country. Vic and NSW still run 240V as nominal, but Australia as a country is officially classed as a 230V nominal voltage country. In any case, 247 V is nowhere near the "extreme limit of what is allow here". The limit is 264V in Vic and NSW. I get 255 volts here at the fuse box here but it is well within the maximum limit here in Victoria.
The reason for this power supply blowing up reminded me of a colleague at IBM who was electronically as thick as a brick. He plugged our mains into a 110V machine imported from the USA, blowing the crap out of it. He had checked the voltage on the machine but thought we had 110V in our mains and the Americans has 240V. It turns out he was a lemon because he had no idea whatsoever about basic electrical safety or anything he was hired to do. I believe he faked his qualifications and his experience. Some months after he joined the company, he was fired and literally marched to the door. A big lesson learnt.
I bought one of these Agilent power supplies before. 60V max, and very high current. It was badge engineered from TDK-Lambda, as I suspect this power supply you reviewed is. In fact you could buy pretty much the same power supply under different brand name. A terrific power supply, but mine only had the huge screw terminals at the back. For lower current applications, they could have furnished a few banana sockets, cutting of the output at these sockets at say 10A via a relay. It was programmable, so it was used to stress test designs and for general R & D use.
It is annoying not having intelligent labels on connectors etc, but they don't want anyone in the general public to mess around with the insides. I noticed a few small devices have their top over lay white ink cut off by vias. Time pressure on the PCB layout bloke maybe, but usually it is just plain laziness. Their component libraries are not consistent either. The fly vomit pin 1 markers on IC's for same package pin spacing have different sizes. (Triangles are a much better pin 1 markers than fly vomit). Plus some components have their designators inside a box, others do not. I can only guess this is because they have no component library standards. This is not what I would call PCB artwork. It is clearly not Hewlett Packard quality from the days when it was a test equipment company.