Bought my DP832 direct from Rigol on Nov 7th. Used it a dozen times or so. Powered it up 2 days ago, Channel 1 failed. Wouldn't source any current. Channel 2 & 3 work just fine. Just the way things go. Either they fail right away or they last for decades, right?
Contacted Rigol this morning (~12 hours ago) via email, explained the issue, etc. Within a few hours, got an RMA and shipping label. Dropped it off for shipping a couple hours ago. I've already got a tracking number for the new unit that's shipping back to me.
:-+You can't beat that kind of service...Can you?
Ok, sure, maybe it could NOT have failed within the first couple of weeks. But other than a handful of minutes packing up the old unit, email'ing, dropping it off, etc., how much am I out?