1.Chassis: The solution seems easy enough, they investigate the supply chain, and switch to chassis more typical of the quality expected, add $20 to cover the costs, and re-release as a revised version of the current brand, issuing an apology and agreeing to replace the chassis for anybody who has problems within 3 years specifically with the chassis who bought from approved dealers.
2. C E, I feel this has been answered and ignored, the C E certificate is available for this device on this thread, and China should be investigated by the EU for creating a virtually identical sticker which may have been deliberate
As an additional note, all countries should do something to stop unsafe electronics coming into our respective countries, to increase local sales, as clearly the current customs processes are not adequately funded, Ebay and Amazon pay no tax, and neither do any of the sellers, and this is undermining quality of goods, salaries, national and economic balance and well-being, not to mention safety where goods are dangerous (ie cheap chargers and things)