Insisting to get the order is a very unfair thing to do to the shop owners.
Sorry. I simply cannot agree with that.
1. The argument of a pricing error just doesn't stand up to scrutiny. Too many sellers were offering this thing in a similar price range.
2. Any seller that presents a certain quantity as being available should be prepared to honour that. If the cost go down, have no doubt that they would keep the extra. Likewise, if the cost goes up, they should wear it.
Purchasing your stock is THE most important part of running a business - and if I have gone to the effort of finding a product, choosing a seller, placing an order and paying it in full, then I am expecting the product offered to be delivered. If not, then WHAT is the point of even trying?
Most of those who ordered placed their order not because they were actively looking for a calibrator, but because knowing/hoping they'll get some undeserved advantage.
What undeserved advantage?
It would seem there are likely going to be some issues. Dave's experience indicates that. As such, a product with such flakiness would not have been able to command full retail - and the batch was probably relegated to a couple of pallets in the back of the warehouse for a few years until someone said "get rid of them". Flogged off in Shenzhen for a fistful of dollars, subsequent sellers will try and get whatever they can for them.
Those wanting to renegotiate the price are the greedy ones who now find there is a demand and are trying to squeeze more out of the customer. Either that or they're trying to scare the customer into backing out.
I have no problems calling such people out.
Legal? Yes.
Obviously.
Ethical? No.
What? Our insistence on them delivering what was offered?
Sorry.
I won’t be canceling the order as “no longer required” or paying more. If they discover that their supply chain isn’t equipped to complete the offer they proposed and I accepted, they can take their lumps from their error.
IMO, they are absolutely responsible for their listings.
I didn't apply pressure to them to make the sale listing. They did completely of their own free will.
Completely agree with both of these comments.
It was probably remainder of stock, unsupported by the manufacturer, and with some flaws, so they got it cheap. This could explain as well why the label was scraped off, because the original company didn't want to get a bad reputation for something that doesn't work perfectly.
My theory as well.