Yep, it is pretty bad. I suspect Vion has no sensible design process, like design reviews, design verification testing, risk analysis etc. Typically, a good electronic engineer would spend at least half of his design effort focused on mitigating product failures and regulatory compliance requirements like safety, EMC etc. A good paradigm for an electronic design engineer is to assume everyone is out to sue him or his company and if anyone dies due to his design, he will be in jail sharing a cell with Big Bubba.
Some major companies have also made ridiculous products. One example is the infamous IBM backup/restore utility for IBM DOS to backup user files and programs onto diskette and restore them later. They made it so that you can only restore you files on the SAME DOS version. So if you were upgrading from DOS 4.0 to Dos 4.1, the tool simply did not restore (after you had formatted the HDD), but shows an error message on the screen stating wrong DOS version. EPIC FAIL! XCOPY was an alternative, but you have to make sure you has gotten everything manually including CONFIG.SYS and AUTOEXEC.BAT, and the average dingbat PC user would not have heard of XCOPY.